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Floraria Secret Garden (SG)

Romania

Reviews (3)

★★★★★
Shopify

Updated: Things have improved over time and the app is now about 95% funtional. While the translation is good, there are few unbelievable issues with this app - if you duplicate a product, the translations will only show you the old description (of the product that was duplicated). We figured this out after few weeks and few hundreds of products that we must fix manually now in German and English.... Some other issues: - Some products will only have partial translation. - If you edit a description/option sometimes the translation app is not adjusting the translation (even if you go and press translate for the language in question). - Is translating some html parts of the theme (color code from "red" to "rood" for example, 30px to 30 pixels, icon names...), causing a broken layout in german (and probably other languages).

on Shopify Translate & Adapt · Over 2 years using the app
★★★★★
Shopify

Great customer service and very innovative functionality. This is a great tool for any shop. Jennie from the support team was great.

on EComposer Landing Page Builder · 20 days using the app
★★★★★
Shopify

3 weeks waiting for google to approve my products, but I keep getting errors even if everything is well set up. No support from shopify - they send me to google, but google sends me back to shopify. This app is a joke.. and is also not well documented. You have to blindly guess where every issue is coming from, optional fields are actually mandatory fields (you will find this on your own time..), and the bulk editor for google fields is a joke - you have to go page by page in order to find a product that needs a option checked for google.

Developer reply ·

Hi there, William here a support specialist with Shopify. I see from your review that you've had some trouble getting your products approved and using the bulk editor. I also understand that the level of support you received was not at the standard you were expecting. I'm going to reach out to you via email to discuss the account specific details, please look out for my email. William | Shopify Support Specialist

on Google & YouTube · 6 months using the app