Johnny Jigs

We've been using iPacky since 2023, and it has been highly effective in helping us maintain organization within our inventory. While the dashboard and admin interface weren’t the most user-friendly at first, the customer service and instructional videos made everything clear and easy to navigate. There are many features we haven’t utilized yet at our small business level, so it’s great to know there’s room to grow with this app. For our setup, we use an Android-based device with a scanner and rely on iPacky for every order we pick. This has significantly reduced order errors and made it easier for new employees to locate our diverse range of products, thanks to product location feature. We’re very happy with iPacky and plan to continue using it!

Straightforward and Effective This app is simple and to the point, making it easy to show my customers where our products are stocked. The map layout is clean, and the ability to upload a custom marker icon is a great feature. Recently, we decided to add another map on a separate landing page for additional services, and customer support was incredibly helpful in making that happen. Since I’m in the U.S., the time zone difference causes some delay in email responses, but they always get the job done! Suggestion: Navigating the settings can feel a bit clunky, and it takes some time to find the options you need. That said, the app delivers everything it promises.

Excellent app. It helped our business modernize and streamline our website. The great customer service helped make the app very user friendly. They went above and beyond to integrate the search window with our site to make feel like it's been there all along. All the added features to customize and direct searches are helpful too.