Bright Light LED
United States
Reviews (3)
The app itself has a lot of great tools built into it and they are very intuitive. The other thing that I like about this app is their support. They have a chat support agent on duty 24/7 and they respond usually within 60 seconds. If they aren't able to personally fix something, they escalate to another team who seem to get onto it immediately. The few times I have had to get help from their higher tiered support, I will let them know the issue, go to bed and when I wake up the next morning, it was fixed within a few hours or less of the request. Generally the chat support is able to fix things right on the spot in a few minutes. They really deserve 6 stars. I have the Pro Plan and I feel it is worth the reasonable cost.
Developer reply ·
Thank you for your detailed feedback! We’re thrilled you’re enjoying the app and the 24/7 support. If you need any further assistance, don’t hesitate to get in touch.
Faissal, in customer support, was very knowledgeable and kind. Knew exactly how to fix a complicated issue in my store and was very patient. Great support from JudgeMe.
Great app and first class customer service.
