Gingham & Heels
Australia
Reviews (3)
"Checkout Components has been a game changer for us at checkout allowing us to upsell slow moving stock and increase our AOV. Blake and Alex have been amazing and helped us get set up within a few hrs of installing just before BFCM. We are looking forward to our next strategy session so we can further customise our checkout and increase the revenue driven by this brilliant app!"
Developer reply ·
Thanks for the great feedback! Amazing to hear Checkout Components helped increase AOV and move slow-moving stock just in time for BFCM. We loved working with your team and are looking forward to continuing to optimise your checkout and drive even more revenue.
Customer care and service is appalling. Have had an issue with dispatching partial shipments for 3 weeks. Their support team is looking into it but is showing 0 urgency in resolving the issue. Emails are going unanswered for days. We have 500+ orders and counting which cannot be dispatched and still no solution or updates from the StarShipIt team. This has occurred over Black Friday and during our Christmas peak trade. If you need a reliable provider, this is not it. Run!
Developer reply ·
Hi Gingham & Heels, thanks for sharing your feedback and we're so sorry to hear about this issue. We appreciate the challenges you have been experiencing, especially at such as busy time of year, and want to reassure you that the team are looking at this with utmost urgency. Our Head of Customer Success has reached out directly to you and will be able to work with you on a resolution. Best regards, Team Starshipit
Plytix is great! It is exactly what we needed to enrich our product data in the simplest possible way. We previously used to populate a spreadsheet and do some imports into our ERP as well as additional manual entry. It was messy and easily mishandled by team by mistake. Now with Plytix everything is streamlined, there are less steps and we are able to add so much more data to our products. This has allowed our reports to be more detailed and our customer filtering to be so much deeper and useful for all. Eva is our AM in Aus and she has been very patient and helpful throughout our onboarding. So glad we found them as there is no other PIM that I have found, operating in this simple spreadsheet like (but far more comprehensive) format. Highly recommend.
Developer reply ·
Thanks for the kind words! 🙏 We're really happy to hear that Plytix has made managing your product data easier and more efficient. I’ll be sure to share your feedback with Eva. :) Looking forward to continuing our work together!
