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Netherlands

Reviews (2)

★★★★★
Shopify

I had a question and the support team helped me very quickly. We are very satisfied with the app and I can definitely recommend it.

on Judge.me Product Reviews App · Over 3 years using the app
★★★★★
Shopify

Ik ben erg ontevreden over de support over deze app. Jennifer wil totaal niet met je meedenken en verwijst je van kastje naar de muur. Elke keer wordt je verwezen naar de Theme support maar blijkt de fout wel bij hun te zitten. Erg vervelend ik hoop dat ze in de toekomst dit gaan veranderen anders ga ik naar een andere app kijken.

Developer reply ·

Hi Vincent, This is Xavia and please accept my deepest apology for this inconvenience. For unexpected support from my agent, I personally talked directly to them in order to avoid it in the future. Also please believe me that single conversation does not reflect the whole support and product quality we have built for years so I highly appreciate your understanding in this situation. As I have checked and seen that your issue is completely resolved by one of my colleagues, please let them if you need further support. Regards, Xavia Transcy - Translate Language and Convert Currency

on Transcy: AI Language Translate · 4 months using the app