← Merchants

Donsøer

Czechia

Reviews (5)

★★★★★
Shopify

Absolutely top class customer service. Honza went well above what I would expect from a developer and even introduced an entirely new shipping provider to accommodate for us.

on ShipD Labels & Pickup points · About 1 year using the app
★★★★★
Shopify

Louis was great help, thank you! App is good and does exactly as stated.

Developer reply ·

Thank you, Donsøer, for your kind words! We’re glad Louis could help and that TagFly Google Ads is working as expected. If you ever need anything else, our team is here to help.

on TagFly Google Ads, GA4 & GTM · 17 days using the app
★★★★★
Shopify

Superb customer support. Only reason why I am giving this app 4 stars is because the app is a bit more difficult to work with. The app doesn't use standard theme blocks and some basic functionalities are missing, but the customer support makes up for the hassle! Thank you to the team!

Developer reply ·

Hi Donsøer, Thank you so much for your kind words, and for taking the time to review the app. It means a lot and really motivates the whole team! 💙 Regarding your point about the app not using standard theme blocks, I'd like to share a little from our side as the app developer. We use an app embed, which, just like an app block, is a standard way in Shopify for apps to add functionality to a theme. An app embed gives us more flexibility to customize the position of the inline button, or to use a floating position, which many stores with size charts prefer. For example, moving the inline button onto the same line as "Select your Hue," as you asked earlier, is the kind of placement we can support this way. An app block, on the other hand, is simply placed into the page as a stacked element, so it can't sit on the same line as other components or overlay them. That means an app block wouldn't be able to meet your position request either. Since both are standard approaches and no single default fits every store's page structure, we chose the app embed so we can personalize the button position to fit each store's setup. As for the other basic functionalities you mentioned are missing, we completely understand where you're coming from. Since the app is still relatively new, we're actively building and improving it based on real merchant feedback. Your requests are exactly the kind of feedback we want to hear, and we'll definitely consider them for our roadmap. We built this app for merchants, so knowing what's missing from your actual workflow is extremely valuable to us. Thank you again for your support, and we're always here if you need anything else! Warm regards, Beta | Grouptify Product team

on G: Size Chart & Size Guide · About 1 month using the app
★★★★★
Shopify

Absolutely amazing customer service. I was helped by several members of their team: Annie, Kyle, Jasmine and Thea just to name a few and they had been fully active, responsive and open all our adjustments and queries. The technical staff was impeccable as well. If anyone is considering any apps from AOV, I can only recommend this company.

on AOV.ai Cart Drawer Cart Upsell · 2 days using the app
★★★★★
Shopify

Quick support, app works as intended.

Developer reply ·

Thank you very much for your review, we really appreciate your support 😊

on HidePay: Hide Payment Methods · 3 months using the app