Couch.com
United States
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Reviews (3)
Great service from their team! I had my inquiry addressed almost immediately by a team member named Bean. They were great!
Developer reply ·
Dear Couch.com, Thank you for your wonderful feedback! 🎉 We're thrilled to hear that you experienced great service and communication. Your satisfaction is incredibly important to us, and we’re always here to support you. If you have any questions or need assistance, please don’t hesitate to reach out via live chat or email us at support-sbc-ta@bsscommerce.com
Octane AI has been number one for a long time for a reason. The logic just works for the Shopify-oriented brain (and store). I had a few questions about how to best achieve what I was looking for and Ariel from the support team was fantastic in helping me. He took my quiz, provided suggestions, and offered a white glove experience. The follow up and follow through of this support team (Ivana as well followed up from a different chat) is super impressive. Use them as a resource for sure!
Developer reply ·
Thank you for your 5-star review! We are super happy to know that you liked our app and that our support team was helpful!
The app couldn't be easier to use and it's extremely effective (we started ranking on Bing ONLY after installing this app after tinkering in Webmaster Tools manually for a year to no avail). Highly recommend!
Developer reply ·
What an amazing feedback! We are very happy to know that we are part of the evolution of your store. We always hope to provide the best experience for you. Thank you very much for trusting us! – Karini & IndexNow Team