OH VOILA JEWELRY
United States
Reviews (2)
Too many glitches happened. Not easy to use. And the drag and drop function is awful. Tried using their support team, who couldn't help at all. And every time I had to start with a new support person from the start, for the same issue
Developer reply ·
Hi there, This is Maria, Customer Support Manager at EComposer. Thank you so much for your feedback & I would like to send you my deepest apologies for your experience with us. There're a couple of issues that I've seen on your chats with our support agents. We tried our best to reproduce them from our end but have not succeeded yet. We really hope for your help so that we can detect the causes directly on your devices/browsers. Follow up emails were sent to you, kindly give us a another chance to assist you better. Thank you so much, Maria
Very complicated to use. Too many merchant centers and apps (Google analytics, Google ADS, Google Merchant Center, and the list goes on). App has a lot of glitches and each person sends you to talk to someone else for assistance
Developer reply ·
Hi there! We are sorry to hear the Google & YouTube app has not lived up to your expectations so far. We have noted your feedback and will share it with the relevant teams. If there is anything we can do to help turn this around for you, our support team is standing by should you need any assistance. https://support.google.com/merchants/contact/shopify_3p_support_app
