The Cubeology
India
Reviews (2)
I am pretty sure the app is leaking customer data as for a variant field app there should be no requirement of order data and customer details. Our customers got a scam call impersonating our store on the order having the product we used this app for. This is pure data breach and should be removed asap.
Developer reply ·
Thank you for sharing your concern, and we are very sorry to hear about the situation you experienced. We want to clarify that our app does not request, access, or store any customer or order data. You can verify this directly in your Shopify admin under App permissions — our app simply does not have the permissions required to view customer details, order data, or any sensitive store information. If you still have doubts, we strongly encourage you to contact Shopify Support. They can fully investigate and confirm that: Our app has no permission to access customer information, All API calls made by our app are visible and traceable, There is no possibility for our app to obtain or leak customer data, based on the permissions we have. For your store’s security, we also kindly suggest reviewing other installed apps or custom integrations that do have access to customer or order data. Since our app does not have these permissions, it cannot be the source of the issue. We truly value your trust and want to help you ensure your store remains safe. If you have any questions or need assistance, please feel free to contact us anytime.
Developer reply ·
Dear The Cubeology, Thank you for your wonderful feedback! 🎉 We're thrilled to hear that you experienced great service and communication. Your satisfaction is incredibly important to us, and we’re always here to support you. If you have any questions or need assistance, please don’t hesitate to reach out via live chat or email us at support-sbc-ta@bsscommerce.com
