Wheely Fun Club
United Kingdom
Reviews (5)
Anne was great and solved the issues I was having very promptly.
The best Instagram app for Shopify. Easy to use, with every feature you need. Fully customisable and completely intuitive. If you're looking for an Instagram feed app for your shopify store, don't bother with anything else.
Developer reply ·
Thank you for such a strong recommendation! We put a lot of thought into making the app flexible enough for different stores while keeping everything intuitive, so it's fantastic to hear that balance works for you. Thanks again for your review!
Excellent App and Fantastic Support! Parkour: Facebook Pixel has been a game-changer for my Shopify store! Setting it up was super easy, and it seamlessly tracks all my Facebook pixel data without any hassle. A special shoutout to Chaithra from their support team, who was incredibly helpful and responsive, making the setup process smooth and stress-free. Highly recommend this app to anyone looking to optimize their Facebook ads!
Developer reply ·
Thank you so much for your kind words! If you have any more questions or need assistance, we’re just a message away. Best, Darian
We were able to sell a good amount of tickets, and were generally quite happy with the app. However, the level of service was not there. Jeff seems like the only person who can help but he is often busy and cannot/won't look at your issue for months (5 months and counting). For the money paid, I just couldn't justify it and looked elsewhere. There are other limitations to the app (they don't have email reminders, for instance, as well as not being able to check in customers with an Android phone, no easy way to export attendees, plus more). I had enough and have looked elsewhere. Kat, it's a bummer we couldn't resolve things. The issue you refer to was a feature request that I didn't believe to be a good fit for the app. If I implemented everything customers asked for, then this app would be a mess. I focus on a few important things and doing them well. Speed, reliability, and ease of use. When I consider new features, I weigh four things: how many merchants need this and how many have asked for it, do I instinctively believe this to be a good value-add, how important is this compared to other fixes or features, and finally, is this a good customer to work with. Unfortunately your request missed all the marks. I apologize if I wasn't clear on that - it's my fault that I didn't set expectations appropriately. I do commend you on selling thousands of tickets with Event Ticketing. Regarding the limitations you mentioned: 1) Yes we have email reminders that can be automatically scheduled X hours before an event 2) Yes we support check in and scanning tickets on Android using our Shopify POS Plugin 3) Yes of course we support exporting attendees to a spreadsheet, with very good filtering: by ticket type, date ranges, name, checked in status, and a dozen more. Fun Wheelin', Jeff
Easy to understand, intuitive interface, great support. UPDATE: We have had various issues since writing this review, and we cannot get any of our issues sorted. There are limitations we are not happy with - for eg. we are not able to export a month's worth of orders - this seems like a basic function? The automated email reminders are not working with no timeframe for when this will be up and running again. We'll be lucky if its working within 12 months, as no one seems to care.
Developer reply ·
Hey Wheely Fun Club! We're reaching out to see if we can help address the issues you've had, so sorry for the frustrations you've experienced. We are going to do our best to make things right!