Quest Toys

Love the app in how it handles inventory and order management. This is the 1st time in 6 years (5 yrs using other apps) we had ZERO oversells during the Christmas rush because of how it kept our inventory in sync (with other marketplaces pulling from our inventory as well). We use Amazon shipping, and it syncs back to marking the orders fulfilled in Shopify seamlessly. I found customer service very responsive with clear answers to questions and support.

I started using this app in 2018. Then I decided to try the Walmart Marketplace app. Foolish mistake. Saurabh from CEDCommerce reached out to me when I switched and let me know they understood and they would be there if I changed my mind. I QUICKLY came back to CEDCommerce. 1st, the customer service is amazing. Nikesh helped me get everything back in place and up and running - stayed with me through every step. Took less than an hour to be back with CEDCommerce. The features I LOVE with the CEDCommerce app - I can pull in orders at any time - I do not need to wait for the scheduled feeds to come over - this feature alone saves me during the Christmas season in keeping all my inventory in sync. Product control - incredible. I was able to configure the app to work exactly how I wanted to integrate in WMT Seller Central (as in what syncs and what does not). It provides me direct insight into feed failures and steps to correct on my own. I am able to force changes to Walmart vs waiting on scheduled process (that still run). There are many others... but you get the idea - great stuff. I have been using this app for over 4 years. It is always being updated with more and more features that make my job easier. But the #1 thing I love about this app is the customer service. You can online chat with them 24/7. The customer service team is top notch. Yes, I am singing a lot of praises, but as they say, you don't know what you got until it is gone, and those 5 days I was away trying another app was a real eye opener as to how awesome this app is - it sets the standard in my opinion. As we have continued to grow with Walmart, CEDCommerce has been right there with us, a great partner.