mesme
Switzerland
Reviews (5)
Really good support from Evey, even with all my stupid questions! The team are really helpful and patient and we were quickly able to solve the challenges I had. thank you Sharky!
Developer reply ·
Sharky will be happy to know his patience and quick help made such a difference! We’re grateful Evey has supported your store over the past 10 months, questions and all.
Great support from the team so far, thank you Avery!
Hazel was very helpful - received immediate and helpful feedback when I was setting up and designing my loyalty page - thank you Hazel!
Developer reply ·
Hi mesme, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!
I am giving 4 star as limitation is that the app doesn’t allow certain discount styles like “cheapest item free,(in the bundle)” which would be very useful. We’ve also had to contact support each time we create new bundles because of issues with currencies. Fortunately, those problems have now been resolved with the help of the support team. Good thing is that support team respond quickly and helpful, (for the support team I would give 5 star) Ankit helped me today and the whole process was smooth and efficient. Overall, it’s a good app with great support — just hoping to see a bit more flexibility with discount options in the future.
I use many many apps on Shopify and I get some of the best service from judge.me. it is available immediately, with many other apps I have to wait hours for responses because the work hours are maybe US timezone and I am on EU or I can't speak to live support and have to email and it takes days for responses. It is not like this with Judge.me. The team are all great and super helpful. Today I must have asked about 50 questions and they patiently guided me through - super happy with the service.
