eZoneTrading
United Kingdom
Reviews (3)
We have been using ReplyCo for a few years now, since its launch pretty much, and it has massively helped us streamline our customer services side. Integration with eBay, Amazon, Linnworks and Shopify means a big reduction in time wasted to go find order details in multiple channels. Also, as important, Alex and the team are super helpful and always respond and resolve any minor issues quickly. 100% recommended.
Very easy to use and the only one I can find which displays an easy to see banner on the products in the Collection pages. A lot of options to choose from. Would have been excellent if we can search for products by SKU as well as title but that has not been an issue at all. Highly recommended.
Developer reply ·
There is an option to select products automatically by tags or collections... like this screenshot: https://cdn.shopify.com/s/files/1/0013/1642/1703/files/Screen_Shot_2020-07-25_at_2.03.54_AM.png?v=1595642692 Please check it out.
Concept of the app is great but unfortunately prices in Shopify must be net of VAT. If this had an option to deduct VAT from the price rather than only add VAT then it would have been fantastic. If you are in the EU and your prices are already net then this is great.
Developer reply ·
Hi, I understand that the requirement of having net prices is inconvenient for some merchants. However, there is nothing I can do about that as Shopify itself cannot deduct taxes if the prices already contain them.
