Spirit Jersey®
United States
Reviews (11)
Great app, stellar support. Highly recommended.
Works as advertised. Great features, great support
Amazing platfom and amazing support.
Honestly great analytics system. They've done a really great job. However, I cant give 5 stars It loses 1 star because there is no way to export reports And 1 star due to the lack of custom automated email reports We'll update our rating as these get added. Hi Spirit Jersey Thank you very much for your review and feedback! We actually already have custom automated email reports and Slack messages. So 4 stars would be appreciated 😄 I will be happy to help you set it up.
Strong potential but not worth it right now. -No way to send an email immediately. -No way to preview email contents -They added a Month overview which would be perfect but numbers are completely wrong.
Developer reply ·
Thank you for installing our app and for your feedback! We appreciate your insights. Regarding the immediate email sending feature, could you please provide us with more details? This will help us understand your needs better. We aim to introduce the email preview feature in the near future. As for the "Month overview", it initially displayed only active orders. We’ve since updated it to include all orders to prevent any confusion moving forward. Thank you for bringing this to our attention! If you have any other suggestions or questions, feel free to reach out!
Developer reply ·
Hi There! Thank you for taking time to leave a review. We appreciate hearing from our customers! Thank you, Meta Support
[10/16] The app was great but the problem with the way shopify apps work, when they stop they break everything. This app has been down multiple times in the last few months and when it goes down, no one can use the site. Causing us to miss out in untold revenue. [old review] Been using this app for a few years now. The support team is very responsive and always resolves problems quickly. Highly recommended.
Essential app. Despite the Shopify bulk editing updates, the controls provided by shopify are still junk compared to this app.
Shopify is using their control over thousands of stores to hijack customers and funnel them through shopify's ecosystem. If a customer is signed into "shopify", even if they don't have the shop app on their phone, Shopify bypasses the checkout options provided by you, the merchant and funnels your customers into their own ecosystem and payment offerings. It's just a matter of time before a class action lawsuit is served to Shopify.
Developer reply ·
Hi there, thanks for taking the time to review the Shop sales channel. I understand you're dissatisfied about your experience with our Shop sales channel. The Shop sales channel wouldn't be involved in the checkout experience as you describe it, that would more so relate to Shop Pay and whether the Buyer has an existing account. If they do, they are indeed presented with that method of checkout, but the other methods of checkout should still be available to the Buyer. If you want someone to take a closer look at your concerns relating to your checkout, and to see if there's a way to rectify the matter, please contact Shopify support directly after logging in via this link on the Shopify Help center - https://bit.ly/3hGDWwb so that the system can authenticate you and have someone investigate this for you right away. Best wishes, Brian, Shop Support
