← Merchants

ikkoaudio

China

Reviews (2)

★★★★★
Shopify

i am not satisfied with this app, after a week, I can't upload my reviews, I have found support for several days, usually, I am replied the next day, they can't fix my problems, i am really exhausted and tired, so i decide to remove it although it has a lot of good features.

Developer reply ·

Hey, Josh from the Loox team here :) I'm sorry to hear your experience with Loox was not as you expected. I would be more than happy to help you resolve your issues. I have reached out to you privately to continue this conversation. Please look out for an email from our Support team.

on Loox ‑ Product Reviews App · 11 days using the app
★★★★★
Shopify

a prompt reply and really thankful for the help, definitely a 5-star !fo this app, i have added 4 languages in my store and most of the popular languages are supported.

Developer reply ·

Hi Ziliang, This is Patrick from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you. Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io Regards, Patrick Transcy - Translate Language and Convert Currency

on Transcy: AI Language Translate · About 2 hours using the app