← Merchants

BoomFoods

United States

Reviews (3)

★★★★★
Shopify

Extremely, extremely, extremely impressed. We switched to smartrr after a solid stint with another popular subscription management app. I wish we would've changed way sooner. Their onboarding process is elaborate but efficient, answering any and all questions quickly and effectively. They're incredibly flexible when it comes to design and implementation and great communicators. There wasn't an email sent that wasn't responded to within the day or, more commonly, the hour (Shoutout to the representative to my store's account, Casey). The platform itself has received rave reviews from our subscribers. The portal was designed almost entirely by the smartrr development, and it flows with our current theme beautiful (with practically no edits on our end...and we're picky). Their features are vast and intuitive, and integration from our last service to this was seamless. Well after our go-live date I reached out to our rep (again, Casey) and asked for some help changing some of the formattings of the app on our product page. I shouldn't have been surprised, but he got back to me hours later, fully willing to help. I can confidently say it's been the best experience we've had with a Shopify app. The functionality, customer service, and ease of use/integration has been unmatched. Could not recommend anything more. .

Developer reply ·

Thank you for your review! We are so happy to hear you are having a good experience using our tool. Not hard to believe you are having a good experience with Casey, he is amazing :)

on Smartrr Subscriptions App · About 2 months using the app
★★★★★
Shopify

Why is this so hard? Can't connect, tried deleting and redownloadin and now I cant even redownload it. PLEASE HELP

Developer reply ·

Hey there, Adil here from Shopify. Thank you for taking the time to share your review of the Facebook Channel with us. Your feedback is extremely valuable. I'm sorry to hear of the issues you are facing with installing the Facebook Channel. I do want to make sure that you get the support that you need, so I'm going to follow up with you in an email to open up lines of communication. Adil | Shopify

on Facebook & Instagram · 5 months using the app
★★★★★
Shopify

Intuitive and effective review app. Customer ervice has been incredible, Marcus Cardoso has answered all questions (including some pretty elementary ones) quickly and respectfully. Will be using Junip for a long time.

on Junip Product Reviews App & AI · About 1 month using the app