LootFaat
India
Reviews (6)
very bad experience with support if you use this app then BE CAREFUL
Experience with this app is awesome, Easy to integration within few clicks
I'm absolutely thrilled with this multivendor app! As a business owner, I was looking for a platform that could streamline my operations and make it easier to manage my vendors. This app has exceeded my expectations in every way. The shipping integration feature is a game-changer—it's so seamless to set up and manage shipping options for my vendors. And the WhatsApp integration is brilliant! I can easily notify my vendors about orders and updates, which has significantly reduced communication errors. I also love how easy it is to add commissions and set vendor-wise commission rates. It's incredibly flexible and allows me to customize the app to suit my business needs. Plus, having full control over vendors once they add their products to the app gives me peace of mind. The app is incredibly user-friendly, even for those who aren't tech-savvy. I've had no issues navigating the interface, and my vendors have been able to easily add their products and manage their orders. Compared to other multivendor apps I've tried, this one stands out from the rest. The features are top-notch, and the support must be great because I've had no issues whatsoever. I highly recommend this app to anyone looking to streamline their multivendor operations. It's a total winner! Hello Lootfaat, Sorry to hear about this experience. We pride ourselves on our support and have a robust mechanism which includes - 1. tickets with 24-48 hours SLA 2. Video support at any time (you just need to book a call from the website) 3. Whatsapp support and website chat support with our team We do not recommend calls since its often difficult to understand the problem on audio, and its much better to schedule a call on video - a slot is generally available within 4-8 hours during our business time. As a business owner, we can understand that sometimes you may need immediate resolutions - but its difficult to make any changes on the app without clear requirements, development and testing. This is true for any SaaS app and we try to provide clear timelines for any change or issue request from your side.
Be careful before you use this app!! support team create ticket only no result i suggest go with gokwik integration or other any integration as this not good app Very bad experience with the support team; they just come with many merchants and do fast integration and if there is issue in integration, no one responds to you
Guys, Salaja is good supportive person for my partial payment issue he just connect via meet and fix issue
DO not use this app have lots many setup issue also team is not supportive
Developer reply ·
We appreciate your valuable feedback on our app, and we are truly sorry for the inconvenience caused. It’s disappointing to receive a 1-star review when our team has been transparent and supportive throughout. At the time of your request, our technical team was unavailable — and we clearly informed you via chat and email. Leaving a negative review under these circumstances feels unfair, especially considering we provide the entire app free of charge and offer live chat, call, and email support to all our users. Our goal is always to help, and it’s unfortunate that our genuine efforts were disregarded here. Please don't hesitate to reach out, and we'll ensure your experience with our app meets your expectations. We appreciate your understanding and the opportunity to improve based on your valuable input. Could you please update the review. 😊 Thanks & Regards Codexade Team