SwordStore.com
United States
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Reviews (2)
Turned out that custom option details are NOT carried over on the product form. So I had to uninstall.
Developer reply ·
Hi there! We’re sorry to hear the app couldn’t fully meet your needs at the moment. We truly appreciate your time testing the app, and your feedback helps us understand where we can improve. We’ve also reached out to offer additional support and would still be happy to see if there’s anything we can help with for your use case. If there’s anything specific you were looking for that the app couldn’t support, we’d genuinely love to learn more. Wishing you all the best with your store, and thanks again for giving us a chance 💙
The support staff disappeared and left the screen with empty submission. I asked for the custom function so that it will take product options generated by other app. It was working at first, and about a year ago, nothing worked and company support link broken. I will move onto asking for a refund. Do not buy this app. Hey Swordstore.com, I completely understand the frustration and thank you for being a longtime supporter. For full transparency, when we bought this app, the previous owner locked us out of many support platforms, and critical app functionality necessary to operate day to day maintanence, which is why it seemed like the support staff disappeared. I assure you we come with a new team of extremely capable support engineers that work around the clock to ensure your application is working smoothly. We have also since, recovered everything, fixed the platform, and made improvements that mean outages like that one can't happen ever again. I'd like to work with you personally to make your custom function is working. I also have an offer for you for your plan. Email me at admin@skylitech.com and I'll make sure you are all squared away.
