Byheart Design's Pattern Studio

Excellent support! I needed a custom text change in the quote email template and the team handled it quickly and professionally. Very friendly and responsive — exactly the kind of service you hope for. Highly recommend SP Request a Quote for any B2B store!

Shopify recommended me two differentapps. I started with another one, but there has been no email function (free) on that app, nor any easy chat options to support services. Then I uploaded POWERFUL APP- it has been easier to build up the Forms and all the settings in a menu. I had a few video instructions. While I had a problem uploading the form to my button (pop-up). The support service guided me efficiently with a quick email on the weekend. They were very knowledgeable and resolved my issue in 30 minutes. Emma, in the Chat service, has even given me instructions on Shopify settings to use the security code in Shopify for external support. Which I did'nt know before! She was excellent ! I am so pleased to use this app.

Unfortunately, I got very disappointed with this Company. Of the five items I sent my sample orders, I received just three pieces. No one in their service gave me information or a response. No money back either! Don't trust this company. The packages were significantly damaged, and I would be ashamed to ruin my brand with this unprofessional packaging.