Santu Beauty
United States
Reviews (3)
I've been working with influencers for 15 years and this is by far the easiest order placing I've ever experienced! It is a big part of our company's workflow and we use it daily.
Unreliable for Critical Restock We installed Notify Me! to manage restock alerts for our ecommerce store, but unfortunately the experience was very buggy. It took some manual back and forth with their team to get it to work, and when our products were actually restocked, the app failed to recognize the inventory update — it stayed stuck in “out of stock” mode and never triggered the restock notifications. We reached out to support and tried troubleshooting, but the issue remained unresolved for an entire day. For a retail operation, that kind of downtime after a major restock is unacceptable — we put a lot of effort into preparing our drop, only to lose valuable sales and customer trust because the app didn’t function as intended. Support was polite, but ultimately unable to fix the issue in time. I would not recommend this app if you rely on timely and accurate restock notifications to drive revenue.
Developer reply ·
Thank you for sharing your experience. You’re absolutely right — when a restock is tied to a planned drop or revenue moment, reliability is critical. If notifications fail to trigger or inventory isn’t recognized properly, that directly impacts both sales and customer trust. That’s not something we take lightly. Since your case, we’ve made improvements to how inventory updates are detected and how notification triggers respond to restock events. We’ve also strengthened our internal escalation process to reduce resolution time during revenue-critical moments. We understand that the experience you described didn’t meet expectations at the time, and we appreciate you taking the time to document it clearly. If you ever wish to revisit the product, our team remains available to review your specific setup and ensure everything functions as intended. — Notify Me! Team
Octane AI's support team, especially Ariel, was exceptional at assisting me with the customization I wanted to implement in my quiz. While the customization features are already great, Ariel helped me write the code to target specific question pages in my quiz. As someone who frequently works with web design UIs, I really like how easy it is to add custom fonts to. In the future, I would love to see more advanced customization features on Octane AI, such as changing the color of text colors on specific pages.
Developer reply ·
Thank you for your 5-star review! We are super happy to know that you liked our app and that Ariel was helpful! Regarding advanced customization features: We have some big updates coming! Keep an eye out for our newsletter!
