Dog Krazy Gifts
United Kingdom
Reviews (2)
The easiest app install ever, with just perfect 24/7 customer support. Ridiculously good!! We did a long product comparison between 8 or 9 different review platforms and apps and throughout Judge.me shone out not just for the value but the lack of functionality paywalls.. If you subscribe to their ONE subscription plan (the one that isnt limited by the number of orders, or invites or requests you send) you get everything they have got.. which is an ace way of doing business, little known in these days of "value adding" subscription steps. The install went really smoothly but not without a couple of small (learning curve) bumps.. didnt worry though as the minute we hit the install button and started switching things on, we had a member of the support team immediately reach out to us to help with the deployment (TOP MARKS to Cesar and Louis in their support team). All theme modifications were deployed for us, with the understanding that the team would move around anything we didnt like. We have mostly down to our own fault needed live chat support a couple of times since install and every single time the fix has been delivered before I even expected an first response. The functionality is great both for product reviews and shop reviews, plugging both into Google Ads and Structured data serps on autopilot. The only piece missing is Google Seller Ratings, but heres hoping Google finally get around to certifying Judge.me for that as well. The level of customisation within the review widgets, emails, Customer Photo and Video social proof, Customer Q & A ( yes this gives you pretty much equivalent Review AND Q/A functionality as Amazon displays) is beyond belief and not just at the Ux side, but all the way through to behaviour and workflow. Really chuffed we found these guys and looking forward to growing quickly with their help
This app has just helped me score a £11.87 CPC on a product whose retail price is £11.95.. what an absolute winner. Made the mistake of thinking Shopify would set up defaults based on good PPC practice and then let me alter them as I learned. But no they've setup FIXED defaults based on... oh I don't no the seasons of the moon perhaps.. Due to the massive backlog at Google (seasonal perhaps.... so a great time of year to drop this app...) I've literally waited 2 weeks to find that from the looks of things I would have been better setting a small camp fire and dishing £10 notes into it. Though in that time I was glad to find that a good handful of categories need a Color tag and while Shopify customer service were helpful enough in their advice to set up individual variants and to change the spelling of the variant to "color"... do I really want to confuse my local UK customers into thinking we are USA based and not local ... no... no I really don't But I'm glad your Dev's took the decision to feed in such a way that all functionality is locked at the Google Adwords end, so I can't even seperately set "color" there either. The fact that the Ui for the app can't even draw the right page... (clicking the forward arrow doesn't mean I want to bounce back to the first page the minute I start to scroll.) is just beyond excuse. There's so many good things about Shopify... but there are so many shockingly amateur things as well.. This falls firmly into the second camp.