Gravgear AU
Australia
Reviews (4)
You can’t go wrong with this app. Top-tier support, solving issues without wasting a second. Incredible value—no one would believe what they offer for the cost. It’s a no-brainer for a review app. They deserve all the business in the world!
It is causing our store cart page loading forever. Uninstalled it and the issue is gone. Fix it guys.
Developer reply ·
Our engineers are Investigating this issue on high priority, will keep update you soon! Update 1: The issue was identified and fixed by our on-call engineering team! Update is being released now. Update 2: The release is now live in all stores. Update 3: Post Mortem/Context on this issue: Who were affected? Stores that enabled only our sticky add to cart feature, but did not enable our cart drawer. What was the issue? An update we pushed 24 hours ago to speed up the loading of the cart widget on cart pages had an edge case where if our cart drawer was not enabled, the cart page will go into an infinite loading loop. What's the current status? Our on-call engineering team identified and fixed this as soon as we noticed this. No action is needed from merchants, the fix has been released to all affected stores and is now live in production. If you have concerns/questions, our merchant partner team is on stand by to answer any questions!
Had this app for years. Prompt response for support. Simple installation and it just works. Recommend if you want to save time and boost your ecom SEO ranking.
Developer reply ·
Thank you for both being a long-time customer and for this lovely review. It's great to hear that the app has worked well for you for the years. If you have any other questions, please don't hesitate to ask. - Ilana
This app does exactly what we need to achieve with a reasonable price tag. The app layout is a bit dated but it gets the jobs done. Support is helpful as well.
