Narwal IT
Hong Kong SAR
Reviews (5)
Game changer for tracking multi-channel ROI! Attribuly has made tracking customer journeys and multi-channel attribution so much easier. The position-based AI attribution gives us clear visibility into which ad campaigns are actually driving conversions. Customer support is also super responsive and helpful. Highly recommended for any store looking to optimize their marketing ad spend!
软件客服帮助非常及时!功能强大!值得推荐!
Developer reply ·
Thanks so much! Really glad our support team could help quickly. We're just a message away if you need us!
Their customer service replied very promptly. I want to give customer service representative Emma a good review; she solved my problem perfectly. Many thanks to her.
该插件很棒,app的开发服务支持很迅速。我们需要额外在结算页增加填写税号的输入框,Riya帮我们迅速处理了,报价很合理,并且运行顺利,可以在发票上体现用户输入的税号。推荐,节省了很多时间。
I used your spin-the-wheel app for a lottery event, and I set the probability of winning the first prize to 0.01%. Logically, only one person out of 10,000 should win! However, we’ve only collected just over a thousand emails, and yet 20 people have already won the first prize! This has caused us significant losses! Your app has a major bug, and I want to file a complaint! Most businesses, including mine, have a limited number of prizes to give away. It's not feasible for us to distribute prizes based on such unpredictable randomness, as it could lead to excessive winners in a short time frame, which is exactly what happened in my case. As a result, we've faced unexpected financial losses, not to mention potential damage to our brand's reputation due to unmet expectations from other customers. I strongly recommend that your software include an option to limit the number of prizes awarded, rather than relying solely on random probabilities. This would provide businesses with more control and prevent situations like ours, where prize distribution exceeds what was planned and budgeted for.