← Merchants

Western Grace Collective

United States

Reviews (2)

★★★★★
Shopify

This app is not supported with Google & not recognized. After working with Google to resolve some issues with my store they recommended other review apps. I contacted Doran to get a exportable file for my current reviews and they wanted to know why I wanted them. First off, not really your business but ok. I explained that they were not recognized by and Google & they offered me to turn this feature on if I paid them. Yeah, no thanks! There is a reason they are not recognized by Google & I'm guessing asking for people to purchase features is a reason. I got my reviews & switched to Judge.me. Very disappointed in this app!!

on Doran Product Reviews App & QA · Over 1 year using the app
★★★★★
Shopify

Installed the app and ran a scan. It showed issues and general instructions to fix, but the instructions were not consistent with Shopify and some of the issues like missing payment icons is incorrect bc I clearly have payment method icons on my Homepage. I’ll have to keep searching for a better app to help with my Google Merchant account. Disappointed because I really was hoping this would help, but if the free plan doesn’t work I am definitely not paying for another plan.

Developer reply ·

Hey, appreciate you taking the time to write this up. Shopify themes render payment icons in a lot of different ways, some of them not visible to an automated scan, and we've since expanded ours to pick up far more of them. Run a fresh scan and it should reflect your store accurately now. We also refreshed a few of the fix steps so they match Shopify's current admin. If your Merchant Center is still giving you trouble, reach me directly at ay@plucore.com and I'm happy to work through it with you.

on ShieldKit: Google Merchant Fix · About 1 hour using the app