Little Women

We onboarded in under a day about 3 - 4 weeks ago and honestly, this isn't about the phenomenal savings the app offers compared to our previous email provider. We have experienced the best customer service I've seen in over 15 years of operating in e-comm - and they beat their predecessor hands down in responsiveness - and I can't overstate the importance of this when a company is moving their most valuable app asset, it's scary. Not an issue with these guys. The app is completely intuitive to use and so much easier than previous. The deliverability is way above the previous which is what it comes down to in cold hard commercial terms. There are some features still to be developed but any questions I've asked relating to these has been answered with confidence. As you can gather, we can't recommend this app highly enough. Best cost saving and improvement to my business I've made for years.

I had a question about some statuses on our product feed. Ivanna on the team not only answered super fast, but also made a suggestion that she was able to implement for me, saving me a whole load of work. The fix was quick and effective, communication was clear and efficient (and friendly - I didn't feel like a complete idiot) and I was really impressed with the whole experience.