BERKSHIRE AND WAY
United States
Reviews (1)
Outstanding customer service! I was in the middle of cleaning up my website-adding new products, customizing some product and collection pages, deleting old products, etc. and decided to check my apps to ensure they were all still up-to-date. I noticed Judge.me updated their app so I went to upload the latest version, but I had some issues. It could’ve been because I’m using a custom website template, not a Shopify template, and had to delete the app for reinstallation. It requested my reasoning for the deletion and within 10-15 mins, I received an email from Gena asking if I needed help. She had me back up and going within no time-on a Saturday! I didn’t even have to reach out for help, she reached out to me! That’s great technical support and customer service! Thanks Gena for all your help! I truly appreciate it! It’s hard to find good customer service these days. It explains the reason why Judge.me has a 5 star review. It’s been earned. And, I love the updated version! Keep up the great work!!