Risa's Pieces Creations

STOQ has been incredibly helpful and beneficial for my shop! I have one set of products for which I've been struggling to keep up with demand (because they're all hand made by me), and STOQ allows my customers to receive notifications every time I restock. In addition to this, I can see what other items people have signed up for, which helps me to decide what I should restock immediately and what can wait. The few times I have had questions, the STOQ team has been VERY quick to respond and helpful. I highly recommend this app!

This app was simple to install and set up. I love that I was easily able to customize it to match my color scheme. The only problem I had was that my theme wasn't supported, but I messaged their support team, and they resolved that issue quickly!

I found that there was not enough clear information about EXACTLY what I needed to do in my Etsy shop and my Shopify shop prior to attempting to sync the reviews. Due to this, I did end up wasting several hours trying to assign reviews to their proper listings on my first import. Customer service reached out to me after I expressed my frustration, and they were EXTREMELY kind and helpful. They took the time to explain everything that I needed to do (most of my problem was that the SKU numbers didn't match between my Etsy listings and my Shopify listings), and they walked me through every step of the process until I was successful. This did end up taking about a week and a half or so, as I think we are in very different time zones, so they would email me once per day (while I was asleep), and if I emailed back during the day, I wouldn't hear back until I was asleep again. But that's understandable, and I'm just very glad that they were able to help me get things working. The only reason I deducted a star is because I feel like there should be better explanation and instructions up front so that I wouldn't have found myself in the situation of having wasted several hours and then needing assistance.