Latercase

PDQ has definitely earned their monthly cost for our shop. Their A/B testing has given us invaluable insights that have really boosted our conversion rates — simple tweaks like adjusting delivery timelines and shipping prices made a big difference. PDQ also helped us improve our checkout messaging, making it clearer for customers and driving even more conversions. The dashboard is super easy to use, and setting up tests is a breeze. On top of that, the PDQ team has been great about listening to our feedback and constantly improving the experience, helping us better serve our customers. Huge thanks to PDQ — appreciate all the efforts from your team!

Moving from the custom checkout validations we had in place on checkout.liquid to Shopify's new checkout extensibility, we needed a solution that could achieve the same level of customization we previously had in place. Address Ninja was super easy to set up and their support team was top-notch as well.

After researching a number of branded tracking and self-service return portals, we found that WeSupply was the perfect solution for us. The platform offers easy customization for the development of a truly on-brand design for customer notification emails and tracking pages. More importantly, the WeSupply support team was top-notch, both responsive and highly effective. Thanks to their timely API updates, our chatbot is now able to provide a truly exceptional experience for customers looking to self-serve and check the status of their orders. Special thanks to Daniela who was always available to address any questions or concerns we brought up. Highly recommended! Hi Latercase Team, Thank you so much for your wonderful feedback! It was a pleasure to help your team at Latercase throughout the implementation.❤️ Glad to hear that you appreciate how easily you can customize your shipping emails and the order tracking page to be fully on brand. Your feedback has been shared with our entire team and such positive feedback empowers us to walk the extra mile and come up with awesome features. 😊 We're to help you anytime to deliver a smooth customer experience with shipment notifications, self service returns and estimated delivery dates. Daniela, Customer support specialist

We have been using this app since launch and it has performed as expected. With the new update, it is even easier to manage and provides better visibility into how it interacts with Rich Results & Snippets. Bonus points for Ilana's support timeliness and thoroughness!