Gharib Scent

Wanted to block by device type after noticing suspicious desktop-only orders at odd hours. Support explained device-based blocking isn't available but suggested combining the visitor log data with time-based patterns to identify fraud. They helped me set up a custom analytics view to track it. Creative problem-solving even when the exact feature doesn't exist.

The 15+ ways-to-earn is what sold me, not gonna lie. I run my clothing store solo so I don't have time to configure a million rules. I turned on purchases, reviews, signups, birthday, and Instagram follow in literally 15 minutes. Customers immediately started grinding points. I've had THREE people DM me on Instagram saying they came back just to redeem a reward, which has never happened before lol. Support answered my one dumb question in like 4 minutes through chat.

The platform has helped simplify our dropshipping workflow. Product sourcing, inventory updates, and fulfillment are much easier to manage, and the support team has been helpful.

Currency conversion in alerts. Support enabled dual-currency display — each price change shows the competitor's local currency and our equivalent. No more mental math trying to figure out if a €45 change matters in USD. Side-by-side comparison makes the data immediately actionable.

Two brands operating from the same physical locations needed separate widgets. Support created two widget instances, each filtering by brand tag. Customers on Brand A's site see Brand A's stock at shared locations, and vice versa. The physical locations are shared but the digital experience is separate.