RITAKU

Appstle Subscriptions has been a reliable core for managing our recurring orders — the setup was straightforward, and features like flexible billing frequencies, discount tiers, and the customer portal (skip/pause/cancel) work smoothly. Support has also been responsive and helpful, including going out of their way to remove branding and walk us through admin notification settings. One area for improvement: we tried using Appstle Bundles to cross-sell a subscription product only when a specific main product was purchased (one-directional), but the Funnel feature triggers from any product in the bundle rather than a specific one, so we had to switch to a different app for that use case. It would be great to see more granular trigger control in Bundles in the future. Also, as a Japan-based store, more built-in Japanese language support would be a huge help — we had to manually translate most of the email templates ourselves. Overall, still a solid choice for subscription management, and the support team clearly cares about merchants.