UNION LOS ANGELES

Innovative product, results-focused team. A well-deserved 5 stars. Omi hangs in the back until a customer actually needs it, then comes through with product knowledge and great recommendations: pairings, similar designers, event-specific fits and more. All customizable. Support has been incredible. The team listens, moves fast, and is clearly thinking about where ecomm is going, not just bolting AI onto a chat window. Very customer-focused, very much about engagement and results.