The Great Canadian Chess Company
Canada
Reviews (1)
Fantastic app that has saved me so much time managing inventory! It automatically breaks down bundles so whoever is packing an order knows exactly what goes in, completely eliminating any guesswork. A quick note regarding shipping: when a main item is broken down into its child components, those individual items inherit the child component shipping rules—which, in many cases, is your store's default shipping setting. As a result, Shopify uses the smaller default package size to calculate shipping at checkout, so the customer is charged that lower rate. However, when you go to buy the actual shipping label for the full bundle, you end up paying for the larger box size. This creates a margin loss unless you account for it directly in your product pricing. Support confirmed there isn't a direct workaround for this behaviour currently. If the app could fix this, I would easily give it 5 stars! That said, customer support is incredibly responsive and helpful, and I'm very grateful for their support. I haven't found another app that is as good as this one, so I will definitely continue to stick with it. Highly recommended!
Developer reply ·
Awww! Your review is very thoughtful! Thank you so much for the kind words. 😊 We're so glad the automatic bundle breakdown has taken the guesswork out of packing and saved you so much time on inventory. We really appreciate you sharing the note about shipping rules, too. Insights like this help us improve, and we've passed it along to our team. We've also sent you an email to walk through some possible workarounds for your shipping setup, and we'd love to hear back from you whenever you have a moment. We're looking forward to helping you get it working just the way you need! 🌟 — Team Simple Bundles
