DecoForge

I have to give it one star. This process is the poster child for AI shortcomings. I provided all the documentation the setup asked for, then went through multiple rounds were AI processed my information. It ended up denying my shop. Eventually I was able to get to customer service but that was pointless. They couldn't do anything. They couldn't review the AI decision. They could not override the decision. Worst setup process and I have moved on to other channels. Not worth the time or hassle.

So far, I am liking the selection of products. However, I need to be able to rely on picking only products shipped from warehouses from the United States and that inventory. Right now, I can't search for venders who ship from the United States that have warehouses here. Some overseas vendors will lie about where they ship from, purchase American shipping labels, ship from overseas, then it gets sorted again here. Then still claim to be shipping from the United States. That is dishonest, can seriously delay shipping, and hurt your brand reputation. Shopify needs to be active in cracking down on suppliers who violate trust like this. Not only does it impact our business, but it impacts Shopify and its' reputation too.