Urban Packs

Our mobile app needed to pull from the same stock data as the website widget. Support provided the API endpoint and authentication setup. Our app developer integrated it in a day and now the app and website show identical stock information. Single source of truth across platforms.

A customer reported receiving an unsolicited OTP code. Support checked the attempt log and found a failed login attempt from an unfamiliar IP. They helped me notify the customer and recommend a password change. Having the ability to trace exactly what happened turns a scary situation into a manageable one.