Jem and Cozy
United States
Reviews (1)
I've been using this app for about 6 months now. Customer service is available 24/7 via chat and they're always nice/helpful. I use appstle for 4 different monthly subscription options. There's a lot of customization options that I haven't needed. It's relatively easy to use, but since there's a lot you can do, it sometimes takes a while to find what you're looking for in their app. They have a mailing list export system and the option to create one time, monthly, or annual subscription options. Overall, it's a great app but there were a few things I wish I knew before I switched over. Directly masss emailing subscribers is not possible from the app. You need to use a third party, so make sure you do the monthly math for that additional subscription. Any annual subscriber address information does not retroactively save on existing orders, so you have to manually update those for future orders to go to the right place even if the customer updated their address on their profile. You're not really able to customize the subscription management page much, which I wish was possible to add some additional info to. Until recently, there was not place to see the total active subscription count. I noticed they just added it, which has been really helpful for preparing inventory!