Appstle Pickup & Delivery
by Appstle Pickup & Delivery · launched
View in Shopify App Store ↗Reviews (24)
We really like Appstle so far. We are using it for a Wine Club Subscription service which is not usual or common. But we have found it to be very easy to navigate and your customer service has been very helpful with every question.
Developer reply ·
Glad that we are able to meet your requirements. Ratings like yours motivate us to work hard and continuously improve.
Very cool new option from the Appstle team. We will be using it.
Developer reply ·
Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)
I was trying to figure out app integration, Devin was very responsive and helpful!
Developer reply ·
Glad that we are able to meet your requirements. Ratings like yours motivate us to work hard and continuously improve.
Another great experience with this app's team! So impressed with their help and customer service. I needed help with presentation of the app on our site and they did such a good job implementing changes for us. Definitely recommend them.
Developer reply ·
Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)
Great experience with Appstle Pickup & Delivery so far. The app has been helpful for managing our pickup and delivery requirements, and the customer support has been excellent as well. The team is responsive, helpful, and quick to assist whenever we’ve had questions or issues. Really appreciate the support and overall experience. Highly recommended!
Developer reply ·
Glad that we are able to meet your requirements. Ratings like yours motivate us to work hard and continuously improve.
Yatz was awesome and gave full attention and was quick with answering and resolving my shops issues!
Developer reply ·
Glad that we are able to meet your requirements. Ratings like yours motivate us to work hard and continuously improve.
Excellent Customer Support! I’ve been using Appstle for my subscription service and have been very happy with it. Whenever I’ve had a question or needed help setting something up, their support team has been incredibly quick to respond, friendly, and genuinely helpful. And even offer helpful tips to make my website even better! They take the time to understand what I’m trying to accomplish and make things easy to figure out. It’s reassuring to know that when I have a question, I can reach out and actually get helpful support without waiting forever. Great app, excellent service, and a support team that really seems to care about their customers. Highly recommended!
Developer reply ·
Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)
Really cool and effective app and the team is really helpful in giving suggestions. Specially Devin
Developer reply ·
Glad that we are able to meet your requirements. Ratings like yours motivate us to work hard and continuously improve.
While I haven't fully rolled this out yet, I have had a GREAT experience with the service team to help set this up. So far so good!
Developer reply ·
Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)
Developer reply ·
Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)
I am new to the Shopify environment, and this support staff stayed in a chat with me for two hours to help me configure everything I needed!
Developer reply ·
Glad that we are able to meet your requirements. Ratings like yours motivate us to work hard and continuously improve.
great job
Developer reply ·
Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)
Such a good plugin. Very useful and free version is good enough already! Its so quick and easy to use.
Developer reply ·
Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)
A stable and reliable app with many useful features for both pickup and delivery. Although the app is relatively new, it already feels well-designed, versatile, and has great potential for further development. The fact that it is free is also a huge advantage. The support team is very professional, responsive, and helpful. Highly recommended!
Developer reply ·
Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)
Alan is great to work with, I am hopeless with technology and he is always quick to step in and help with any requests I have. I would not have been able to get my bookclub up and running without him.
Developer reply ·
Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)
While I was talking with Appstle support, my Shopify account was compromised. Approximately $4,500 was transferred from my Shopify account, and there was a later attempt to make about $2,500 in charges on my Shopify credit card. Shopify locked my account for suspicious activity, and the incident remains under investigation. The timing has left me with serious concerns about my experience.
Developer reply ·
UPDATE: 1. Per screenshots shared by merchant with Shopify and Appstle, the unlawful activity happened via merchant's own sign in credentials, and not Appstle's collaborator account. 2. The timestamp of the unlawful login was before Appstle had any collaborator access to the merchant's store. 3. Per Shopify restrictions for collaborators that the Shopify team shared as a part of the investigation, Appstle and other app partners CANNOT and DO NOT have access to merchant's credit card or finances. Only their staff do. Relevant links are below: - https://help.shopify.com/en/manual/your-account/users/security/collaborator-accounts - https://help.shopify.com/en/manual/finance/shopify-balance/managing-account/view-account-info#allow-staff-to-view-shopify-balance-account-activity 4. Shopify is working with merchant on new login credentials and security. FIRST RESPONSE: This is Ria, the Co-founder of Appstle. We've conducted a thorough review. First and foremost, Shopify collaborator access is strictly limited to the permissions granted by the merchant. Based on Shopify's collaborator permission model, collaborators DO NOT HAVE ACCESS to a store's payment methods or the ability to add, modify, or use a merchant's credit card. That said, we'd genuinely like to understand what happened and help you get to the bottom of it. We take concerns like this extremely seriously and have started a high-priority ticket with Shopify to investigate this ASAP. Please feel free to reach out to me anytime at ria@appstle.com. We're committed to understanding what occurred and resolving this matter as quickly and transparently as possible. We are there for you every step of the way.
Awesome app fully functional and the support team is the best i would give it more stars but there are no more available.
Developer reply ·
Glad that we are able to meet your requirements. Ratings like yours motivate us to work hard and continuously improve.
Support team is amazing!
Developer reply ·
Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)
Developer reply ·
Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)
Developer reply ·
Glad that we are able to meet your requirements. Ratings like yours motivate us to work hard and continuously improve.
So far this app has helped our customers more actively select the delivery method (or pick up) that best fits their situation. We haven't had any issues with integrating it into our site and I do have to say the customer service has been fantastic.
Developer reply ·
Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)
Developer reply ·
Glad that we are able to meet your requirements. Ratings like yours motivate us to work hard and continuously improve.
Thanks Aiden Im thrilled. You were awesome, really so very grateful you could set up the new services for me. such an amazing service .
Developer reply ·
Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)
