ARCS Support Ticketing System

The app wasn't working on the Debut theme and wouldn't appear in the add a section area as their instructions said. Tried emailing support as my trial period is ticking away and I can't even use it. No response. Uninstall I guess. Paramount camera store is using Debut theme which is using v1.0. Our Support Ticket will only work on version 2.0 as v 1.0 doesn't support App Blocks. My apologies for delay is response as our offices were closed due to Thanksgiving holiday.