AutoPost: AI Social Media Post
by Amasty · launched
View in Shopify App Store ↗Reviews (29)
Developer reply ·
Hello, We’re sorry your experience didn’t meet your expectations. We have already reached out to you directly to better understand what may not have worked well. Since we have not yet received additional details, we are unable to investigate the matter fully at this stage. We would greatly appreciate the opportunity to learn more about your experience, review your case, and assist you with any questions or settings that may have affected your use of the app. Please feel free to reply to our message or contact us at help-center@amasty.com. We hope to hear from you and have the opportunity to provide a better experience. Best regards, Amasty Team
NO posts for a month but my card is being charged and every social media site was "connected". Very disappointed
Developer reply ·
Hello Team, We’re very sorry for the frustrating experience you’ve had with AutoPost. Having your social accounts connected but not seeing posts go out as expected is understandably disappointing — and seeing charges continue on top of that makes the situation even more concerning. That’s not the experience we want any merchant to have with our app. We’d really like to look into what happened in your case, including the posting history, account connections, automation settings, and billing details. If you are open to it, please contact us at help-center@amasty.com, and our team will check this carefully with you. We appreciate that you tried the app, and we’re sorry it left you with this impression. We’d be grateful for the chance to review the issue properly and help make things right. Best regards, Amasty Team