autoWindex
by UAB AUTOWIN.EU · launched
View in Shopify App Store ↗Reviews (4)
Indeed nice idea, if it worked. For a whole day long the app tries to connect with our google search console. Sometimes the window of the app goes completely blank with the message: there is a problem or no message at all. Emailed various times to the app developer and obviously he thinks (or does not think at alll) that you can put an app on the shopify app store without properly supporting it. OK his choice, but then it will result in the lowest rating one can get. Shame I can not give it a 0 start or -10 that would be even better
Developer reply ·
Thank you for your feedback. We’re sorry to hear about your experience. We would like to clarify that we have contacted you several times via the email address you provided in an effort to resolve this issue, but unfortunately we have not yet received a response. We also replied to each of your emails shortly after receiving them. In parallel, we investigated the Google Search Console connection issue on our side. We identified that recent changes to Google's authentication process were affecting some connections. As a result, we updated our system to support Google's latest authentication flow directly within the app. The good news is that you can now connect your Google Search Console account with a single click from the app. We would still very much like to help resolve any remaining issues. Please check your inbox (and spam/junk folder) for our previous messages and reply to us so we can continue assisting you directly. Thank you for your patience and understanding.
Super Frustrated, I really think this is a great idea , however no support whatsoever, 2 mails go unanswered,
Developer reply ·
Hello, We’re truly sorry to hear about your frustrating experience and the delay in our response. We value your feedback and have already taken steps to improve our response times. If you could please reach out again at support@autowindex.com , we’ll make sure your issue is prioritized and resolved as quickly as possible. We genuinely appreciate your patience and the fact that you see potential in our app — and we’re committed to making sure it works smoothly for you.
