BSS B2B Wholesale Pricing
by BSS B2B Solutions · launched
View in Shopify App Store ↗Reviews (1182)
Very happy with the app and especially the customer support. The team responds quickly, is very helpful, and made the necessary custom adjustments in no time. Great service! Highly recommended!
Thanks, Lena and the team, for the great support in fixing our pricing and tax exemption issues. Everything is working smoothly now！
I received a dedicated support agent within less than 24 hours and all my problems were explained and solved as well within that short time frame. I can only recommend working with this company!
Excellent app and outstanding customer support! The app meets almost all of our needs and offers great flexibility and functionality. What impressed us the most is the incredibly fast response time from the support team. They are always helpful, professional, and quick to resolve any questions or issues we encounter. Special thanks to Lux for the exceptional support, quick responses, and dedication to helping us find the best solutions. We truly appreciate all the assistance! Highly recommended to any Shopify merchant!
Developer reply ·
What a lovely review to receive 😊 Knowing that our team's responsiveness and dedication have made a real difference to your experience truly means a lot to us. We believe great support is not just about solving issues quickly, but also about understanding your business and finding the right solutions for your needs. A special shoutout to Lux. We're so proud to see her efforts recognized and appreciated. It's a pleasure having you with us, and please know that our team is always here whenever you need a hand. Wishing you continued success with your B2B business 💖
I can only recommend BSS B2B as the app offers everything we need for out B2B set up. When we came across functionality that was not available, their dev team was happy to develop this extra feature for us. Their support team has always been very helpful. I would definitely recommend this app.
We’re setting up B2B pricing for our store, and BSS helped resolve an issue with discounts not appearing in our theme. Ivy kept us informed, and the technical team got the pricing working correctly. Our customers can now see the original and discounted prices, and the discount carries through to checkout. The team also confirmed that our percentage discounts will automatically follow changes to regular product prices, which is essential for us. Thank you for your help!
great app, works well, friendly support and fast at replying to your needs for whatever specific help you need for your store
The App has too many flexible features And the support is too cooperative Thanks to Ines
We use BSS B2B Solution for our wholesale customers, and it covers everything we need: an approval process for B2B customers, wholesale pricing, and volume discounts. This time I set up an extra discount for B2B customers who buy 3 or more of the same product, and it works exactly as intended. Audrey from the support team explained everything very clearly and carefully, and she always replied quickly, so I feel confident using this app. Highly recommended for anyone selling B2B on Shopify!
The customer support is responsive and knowledgable on the app, especially Audrey from the team. Would recommend this app for store that needs support for B2B workflow
Benutzerfreundliche App mit sehr schnellem und netten Kundensupport!
I’ve had a fantastic experience using BSS B2B Solution for my Shopify store. The app itself is powerful and highly customizable, but what truly sets them apart is their incredible support team. Huge thanks to Kyle, Hannah, and Audrey for their swift, efficient, and super friendly assistance! They helped us configure the theme code and set up the volume pricing display perfectly in no time. Highly recommended for any merchant looking for a reliable B2B suite and top-notch customer support! 5 stars!
This app has been a valuable solution for managing specialised pricing across different customer groups. Whenever we've encountered an issue or had a question, the BSS team has been incredibly responsive, knowledgeable and quick to help. Their willingness to troubleshoot and work through challenges with us has made implementation and ongoing management much smoother. We've greatly appreciated their support and professionalism, and would happily recommend the app to businesses looking for flexible pricing functionality backed by great customer service.
Amazing customer service and great app
Ines , Hannah and the team so super helpful and responsive! I'm currently working though implementing this onto our website and have asked for many things to be adjusted, and nothing is too hard! Looking forward to moving forward with BSS B2B and am confident the support team will be able to help with anything along the way. Amazing so far.
This plugin has been working really well so far. We had some customizations that needed to be made. Ruby and the rest of the team were able to help us get it customized and working as intended.
Eine tolle und umfangreiche B2B Shopify App! Viele Funktionen die das Leben einfach besser machen! Danke an Ruby und das gesamte Support Team für den tollen und schnellen Support!
This app is Fantastic, it works exactly how we needed and the customer support is great. I work on different hours then the BSS team, but they still respond within 24 hours of ticket request and 99.9% of the time there is a fix, and that .1% that is not fixed they have spent time and money to fix and come up with a correction for that one issue. Unlimited Business price list for our wholesale and business clients is a must and for the price it is a steal of a deal. Thanks to Tom for his help and all his customer support team. Regards, Jason Steren Solutions
Excellent support and a very useful app. We use the EU VAT exemption feature, and the BSS team helped us ensure that our free gift remained correctly priced at €0 during the tax-exempt checkout flow. Lux was extremely helpful, responsive and patient throughout the process. She explained everything clearly, recorded a test video and helped us confirm that the setup was working correctly. Highly recommended!
We are in the process of finalizing the setup of this app for our jewelry website. The support team has been extremely helpful and quick to support our needs. We had a few custom requirements and the support team was able to quickly understand and find solutions for us.
They don't support the features in their app. When a feature didn't work, we asked for assistance and rather than fixing the issue they told us that they don't support the feature anymore (even though there's no indication anywhere that the feature has been deprecated, and their support article on the feature was updated less than a month ago). Support told us that the solution would just be to "avoid" that feature. lol.
Developer reply ·
Hi dear, First of all, we’re genuinely sorry for the frustration and disappointment this experience has caused you. We completely understand why you raised this concern, especially when the feature was still shown in our documentation and the article had been updated recently. We’d like to clarify what happened here. The issue you encountered comes from the compatibility between our BOGO module and Net Terms. The BOGO module is an older feature, and unfortunately, it does not reliably work with Net Terms. However, we recognize that this limitation was not clearly communicated in our documentation. That is something we should have made clearer, and we sincerely apologize for the confusion. More importantly, we understand that simply being told to “avoid” the feature was frustrating and did not address your actual needs. That was not the experience we wanted you to have with our support team. We’ve already reached out to you by email because we’d really appreciate the chance to speak with you directly, understand how you’re using BOGO and Net Terms, and discuss what we can do from our side. We’re also working on a new and more stable BOGO solution, and we’d be happy to share our plan with you and discuss whether it could better fit your requirements. As you’re also using multiple BSS solutions, we truly value your business and the trust you’ve placed in us. We sincerely hope we can have a meeting with you and your team, listen to your concerns in more detail, and work together toward a solution rather than simply leaving things where they are today. We’ve sent you an email and sincerely hope we’ll have the opportunity to speak with you soon. Thank you for taking the time to share this feedback with us. It genuinely helps us identify where we need to do better.
Ines was AMAZING. I've worked with a lot apps through Shopify. By far this was the best service I've ever received. The amount they charge for this app supersedes the support you'll receive. They are also very responsive. I needed the app initially because Shopify discontinued our original form. At first I was apprehensive about changing but this was even better than what we had before. I'll be a lifelong customer.
We’ve been using the app for several years now and have always been very happy with it. What really stands out is the customer support. Whenever something doesn’t work or we have a question, we can reach out at any time and usually receive fast and competent help. Any issues we’ve had were always resolved quickly. Highly recommended if you’re looking to build a professional B2B store.
We’ve had a great experience using the BSS app to manage our website pricing. We use the Price List and Volume Pricing features to control our special pricing, as well as the API features for our integrations, and the app has worked really well for our needs. The support has also been excellent. I recently had an issue and Lux was incredibly kind, responsive and efficient. She understood the problem straight away and had everything resolved within a matter of minutes. It’s great knowing that when we do need assistance, there’s such a helpful and knowledgeable support team available. Highly recommend BSS for both the functionality of the app and the quality of their customer support!
Lovely people, and fast support. Great functions
Their support team is phenomenal! They are always quick to respond, and work with you to provide exactly what your store needs. Sebastian in particular has been great to work with, always friendly and happy to help. We have used other BSS apps as well, and are always happy with the results. Would highly recommend this app and company to others!
Ruby was awesome!! Dealt with the Registration Form issue right away so we could back to business. Thanks BSS
I wasn't sure at first if I had set up the app correctly, but everyone at the company (especially Lena!) have been so helpful and working with me to get everything working exactly how we want it. I like that there are so many options for including/excluding products and collections and should make it easier to streamline our wholesale process. Definitely recommend!
Thanks so much to Rena for assisting me and answering all my questions. I love the app.
Great app that met perfectly to our needs ! Special thanks to Lux, who handled our case very quickly and with great professionalism. I recommend it 100% !
Hands down the best B2B app available! What stands out most about this app is its incredible flexibility. It effortlessly adapts to unique business workflows, pricing structures, and custom store requirements where other apps fall short. Equal to the functionality is the customer service truly stands out. The support team responds remarkably fast and actually takes the time to deliver real, tailored solutions instead of copy-pasting generic answers. Whenever a technical hiccup or integration challenge popped up, they jumped right in, investigated thoroughly, and got everything working seamlessly. If you need a reliable B2B app backed by an amazingly helpful team, look no further! We use this for any client account that needs a wholesale app that's not on Shopify Plus.
Nothing to say, Tom, the assistant i had was super helpful and available ! BSS B2B is a really complet solution ! I recommend !
the BSS wholesale app works perfectly for our B2B. when we face any issue or conflict, their customer support team fixed it instantly. Highly recommended.
Luxさんはじめ、開発者のみなさまの早急なご対応ありがとうございました！レイアウト変更に関してもすぐに対応いただき本当に助かりました！ 引き続きよろしくお願いいたします。
The apps helps us to enhance our business. Also the input from guidance by the BSS Audrey assist us to make our setup more convenient to the customer. Thank you
Lena was great and helped answer our questions concerning the app and how it works with a new shopify change.
Wonderful support, all my problems solved for b2b customers and layered discounts, excited to explore new opportunities with wonderful support. Excellent solutions by Lena.
Excellent and fast service. Thank you Ruby your wonderful
Auf mein Anliegen wurde umgehend geantwortet. Innerhalb weniger Minuten wurde das Problem gelöst und die Anwendung funktionierte wieder.
Great customer service. Very hands on. Team is available to walk you through everything to make sure everything is set up exactly how you need it. Thanks a million, guys!
Excellent customer support. Lena helped me from our first call to organise the various customisation requests and also ensured that all requests are handled promptly. Appreciate the team's efforts in making the app workable for my site. Thanks very much.
Annie was great and helped with several line items of concerns
Wow is all I can say! Thank you, Sebastian! You have been incredible to work with! I appreciate working with this team, they've been phenomenal. Sebastian has truly gone above and beyond and I'm so grateful!
Easy to use, quick to set up, and excellent support. I've used multiple B2B solutions over the past decade, and so far BSS B2B has been the best one by miles. What really stands out is the support. They respond quickly, actually answer your questions, and help you work through any issues instead of just pointing you toward documentation and expecting you to figure everything out on your own. If you're having trouble finding a B2B solution that's easy to understand and actually works, you can probably stop searching. BSS B2B has been a great experience for us. Thank you so much for the amazing review! 💙 We’re really happy to hear that BSS B2B has been the best B2B solution you’ve used, and that our support team could make your experience easier and smoother. We truly appreciate your trust and kind words. If you ever run into any difficulties or need help with anything, please feel free to reach out. We’ll be happy to help! 😊
BSS B2B Wholesale Pricing has been an excellent solution for managing our trade pricing. We’re able to personalize each product with a specific discount, which allows us to create a tiered pricing system tailored to our different trade accounts. The support has been just as impressive. The development team has been incredibly helpful every time we’ve needed to make adjustments. Especially Ines, who always takes the time to understand our needs and is willing to go the extra mile to help us implement a solution. Great app, great flexibility and outstanding support. Highly recommended for businesses looking for a reliable B2B pricing solution!
I have just started using the app, primarily utilizing the volume pricing feature to display our tiered wholesale rates. Compared to other plugins, I find the functionality and logic here to be superior, which is why I ultimately chose this app. The support agents are also highly professional; they provide solutions and responses to my requests and even proactively coordinate with their internal teams regarding development needs. Special thanks to Sebastian and Lux. Really appreciate you taking the time to share this! 💙 It’s great to hear that the Volume Pricing setup fits your tiered wholesale rates and that you found the logic more suitable than other solutions you’ve tried. And thank you for the special mention of Sebastian and Lux! I’ll make sure your kind words reach them. If there’s anything else you’d like to improve or set up as you continue using the app, just let us know. 😊
Great App and excellent customer service! Lux has been a massive help with me, I needed help utilizing Net Terms / Pay later functionality as my theme wasn't supported and they manually installed it for me! :) This app is extremely useful for any eCommerce platform which has business customers ticking every box you may face 10/10
Tom has been very helpful; not only he pays attention to detail but also work above and beyond our request.
My website is a strictly B2B and we screen each customers before granting them access. Ever since Shopify changed their login to 2AF only, this caused issue to our flow. Stumbled across BSS suits of apps, though out of the box BSS's options didn't work smoothly with our flow. Got in touch with Lena and explained to her exactly what we needed and she help run point and coordinated with her dev team to customize their product to our needs. Lena was very easy and pleasant to work with. She and her team with more than patient with our changes and did their best to meet up. Would recommend BSS's product suite and if out of the box doesn't meet your needs feel free to get in touch with them to get it tailored. Thank you for sharing such a detailed review! 💙 We’re glad Lena and our team could work with you to find a solution that fits your B2B workflow, especially with the changes to Shopify’s login system. We know every B2B business can have its own approval process and requirements, so it was great to be able to tailor the setup to yours. We’ll definitely pass your kind words along to Lena and the team. Thanks again for recommending BSS!
BSS has been very easy to install and customer suport was fast, helpful, and effective. We've only tested it so far but it seems easy to use and intuitive. A special thanks to Hannah from customer service who's been a gem. Thank you :)
Sebastian and the BSS have been awesome! Easy to use and robust app. Highly recommend!
Again-Lena was wonderful. She is very helpful and patent with me as I am a Shopify novice. I look forward to working with here again.
BSS was the best choice for setting up the flow I wanted. It wasn’t exactly perfect out of the box, and I did run into a few technical hiccups along the way, but the support team has been amazing. A special shoutout to Ivy, who was incredibly helpful and patient in helping me figure everything out and get the setup working the way I wanted. The level of support really made a big difference in my overall experience. Definitely recommend BSS, especially if you’re looking for a flexible solution backed by a responsive and helpful support team. Thank you for sharing your experience with us! We’re glad BSS gave you the flexibility you needed to build the flow you had in mind, even with a few hiccups along the way. And a special thank you for mentioning Ivy! We’ll make sure she sees your kind words. 😊 We really appreciate your recommendation and are always here if you need a hand with anything else!
I think what separates BSS from other apps is their customer service. I can tell you they are hands down the most attentive customer service. They talk the time to walk you through any questions or issues. And for me that is crucial because I am not savvy when it comes to building my pages and they were super patient with me while I asked a million questions on how to. I highly recommend them.
Well- don't usually do reviews, but had to make one today! Just had the most amazing support from BSS. I was getting in a bit of a muddle with the setup of customers- but all sorted and ready to go now! Thanks so much for your time .
Developer reply ·
Thank you so much for your 5-star rating and kind words! We really appreciate that you shared your positive experience with us. We are so delighted to hear that our agent is super helpful and quick in resolving your issues. We are glad that you are recommending our app to serve b2b audience. Thank you again for being a valued customer!
Great app and excellent support! During our trial period, the BSS team quickly resolved a compatibility issue with another third-party app, ensuring that customer-specific discounted prices displayed correctly on our storefront. We are very satisfied with their fast and helpful support. Thank you for sharing your experience! We’re glad we could help resolve the compatibility issue and get the customer-specific pricing working correctly on your storefront during the trial. It’s great to know the support was quick and helpful. If you run into any other issues as you continue using BSS, just let us know. We’re happy to help!
So helpful and kind. Loved that I actually got a "meeting" to fix my issue.
The support team at BSS B2B has been incredibly helpful with our wholesale pricing set up and configurations. Pauline has been especially great in getting us answers quickly and walking us through the process of updating our price lists, customer tagging, and other aspects we were having issues with. We are very pleased with this app and the level of support! We’re glad to hear Pauline was able to help make the setup process smoother for you. It’s great to know the price lists, customer tagging, and other configurations are now working well for your wholesale setup. We’ll make sure to share your kind words with Pauline. If you run into any issues or need a hand with anything else, please don’t hesitate to contact us!
New user but so far onboarding service has been great. App also is pretty flexible and versatile with my needs.
Lena was super helpful with our initial meeting and showing me all the capabilities of these apps. Looking forward to getting this all set up!
The customer help was fantastic thank you Innes
Lena was extremely helpful in walking through the app options and learning more about the customization options available.
We've had an excellent experience with BSS. What really stands out is the support team. Every question has been answered quickly, and they've been incredibly patient while helping us work through custom requirements and integrations with other apps. They don't just provide generic responses—they genuinely investigate issues and work with you to find a solution. If you're looking for a B2B/stockist solution with responsive support behind it, I'd definitely recommend giving BSS a try. Thanks to Hannah, Lux and the team for all your help throughout our implementation! Thank you for the thoughtful feedback. We’re especially glad to hear that our team could work through the custom requirements and integrations with you rather than just offering standard answers. We’ll pass your thanks on to Hannah, Lux, and the rest of the team. If anything comes up as you continue using BSS, please feel free to contact us and we’ll be happy to look into it with you 😊
great solution for wholesaling. Many options to provide to wholesale customers and great support from the App providers. Its now 2026 and they helped my out again with a tech issue. Dylan was very helpful.
Seems to be working well. If any issues arise the support team is quick fast with response and implementation
Thank you Lena for your guidance and show me how the system work. Our website need a wholesale tier pricing for specific product and this app might suitable for our B2C + B2B webstore.
Ines was wonderful and explained everything thoroughly. I appreciate that I was able to set up an onboarding call to become familiarized with the app. :)
Thanks to Ruby and the team for the great support Thank you so much for your kind words! We’re really glad Ruby and the team could be there to support you. We truly appreciate your trust and are always here whenever you need us! 🙌
Great app and even better support! The team has been incredibly helpful, responsive, and patient while assisting us with a complex theme integration. Highly recommended! Thank you so much for the wonderful review! ❤️ We’re really glad our team could support you through the theme integration and make the process a little easier, especially with a more complex setup. We truly appreciate your patience and kind words about our team. Your recommendation means a lot to us! 🙌
