Preorder, Back in stock Duck

Excellent service, blew me away.. I was chatting with a human and they were assisting with layout etc. Best customer support, awesome app. Highly recommend.

Very quick to respond to queries and customer privacy questions. Thank you to the team.

Eine tolle App. Ich hätte sie schon viel eher in meinen Shop laden sollen. Die free Version bietet unnormal viele Gadgets. Klare Empfehlung und ganz hilfsbereiter Support.

Great customer service! We're still testing out the app but love it so far!

Excellent app and outstanding support! The support team is really responsive, helpful, and quick to solve any issue. They take the time to understand your needs and adapt the app to fit your website perfectly. Highly recommended!

I really like how easy it was to start a pre order campaign. Support is very helpful and accommodating! I am only on the free plan right now, but the paid plans will be very beneficial for me in the future. Thank you for a helpful app!

Responsive development team!

Shashank was very helpful!

The support team for this app is excellent! We've used the free version for a few of our smaller seasonal campaigns and recently started using the paid version to handle our massive Christmas decor collection. We had a small issue with campaigns saving after a Shopify update but their support team was quick to diagnose and solve the issue. I've always got a near-instant response from a real person whenever I reach out. They've also been extremely helpful, offering to make edits to how the campaign appears on our site for us and even offering to divide our collections into smaller groups, since their campaigns can handle around 2,400 products but we were trying to add over 10,000 Christmas items. This help has been much appreciated as someone with limited time running a large website.

Amazing app, lets you set up pre-orders in just a few clicks. It has unlimited pre-orders as well and also tags your orders so you know which are pre-orders. When i needed questions answered, Tanya replied in minutes and was so helpful. I would recommend this app to everyone.

Have been using the app for a while now and works really well and defiantly encourages purchases. We wanted some custom coding doing to make the email template match our brand style. it was all done within a couple of days. Excellent work!

Samriddhi was amazing help and got me up and running so quickly. No change or question was too much, I highly recommend.

Would 100% recommend! Tried another very highly rated pre-order app and was disappointed when we realised we had to pay a monthly subscription so we tried this instead and it's fantastic! Customer Service was 10/10 and the app works perfectly in our online store.

Communicating with the team was a wonderful experience. Not only did they help me with my initial issue but they also had a couple of suggestions that made our product pages look even better.

Great live support from when i signed up and through setup. Proactive and suggested fixes and enhancements which made the user journey alot better . Would def recommend !

i love this app and the customer service is amazing samriddhi was such a great helper when it came to adding the pre -order button. she provided suggestion and made sure i agreed to everything i appreciate the great customer service

Tanya was really helpful, thank you again !

It was pretty easy to get the preorder setup, but their friendly customer support was there the whole time pointing out where things were in the app or double checking that I had things set up correctly.

Online customer support chat service was excellent ! I had an issue and was instructed very clearly and thoroughly every step to resolve the matter. Thank you so much.

Good app, good customer service

Great app with excellent customer support We use this app primarily for the Preorder function, and it has been a great fit for what we need on our website. We did run into a couple of small issues, particularly with the Preorder button when switching between product variants, but the support team was incredibly helpful throughout the process. Their live support is responsive, approachable, and always willing to help. They took the time to understand the issue, worked with their development team to troubleshoot it, and followed up with us until the problem was resolved. Overall, we've had a very positive experience with Peppyduck. The app does what we need, and the level of customer support has been one of the biggest reasons we've been happy using it. I would definitely recommend giving it a try

Was of great help in getting this set up on our site and for answering our questions!

Super friendly and quick support!

Very good Support! Dealt with my question and got it fixed quickly!

Great customer service!

Easy to use & set up. Exceptional customer service and assistance. We don't do preorders often, but this one does the job easily!

Incredible customer service, super fast and very proactive!!

Easy to use, very intuitive. Support is very friendly and always looking for ways to help your experience and your customers'.

Shashank was right there to help me set everything up. He worked through everything with me to get the ball rolling! I felt very taken care of! Thanks!!

Great support team and attention to details! Highly recommended.

Using this app for couple of month, so far so good, didn't get a chance to use the email sending part yet for restocked items. Support is dedicated and proactive! Very helpful!

Wonderful service. Tanya was more than helpful.

Customer service is great and super responsive, and I'm happy with the level of customization offered on the free plan! Will update after a few months of use.

Great support. Fast, responsive, and helpful. App works well for my preorder needs.

Very helpful and knowledgeable

sto usando pre order da poco ma già i ragazzi del supporto mi hanno contattato dandomi delle info utilissime. non me l'aspettavo ed è stata una piacevolissima scoperta. lo consiglio!

Nice app, one of the best apps for back in stock and preorders. Highly recommended!

Love the features of this app for back in stock and preorder. Really great customer service, and easy to use. Highly recommend.

Support is the reason for this review. We hit a couple of small issues on day one and the support team had them sorted within hours, over a weekend evening no less. When we asked for a change to how the Notify Me button behaved on our store, they shipped it the next day and matched it to our theme without us having to chase them for it. The app does what it says. The team behind it moves fast and actually listens. Easy recommendation.

The app is great to use nd wrokds well. If you need help setting it up, they will do it for you and are great to deal with.

Using this app has become essential for my shop. The team is absolutely amazing. Kind and helpful, they solve any problem in the blink of an eye!

Installing was easy, works like a charm! For the fine-tuning I had Tanya assist me expertly! She went out of her way to solve a little problem I had with the theme content as well! Thanks Tanya!

Customer service is amazing, and the app is very user-friendly. I had a lovely chat with one of the customer service agents, and she even sent me a demo email twice (once before I edited it and once after).

The team behind Peppyduck are awesome, they have been really helpful in setting up and integrating the app into our new site. They already have many amazing features built into the app and with many planned. We look forward to working with them to bring preorders to our online store when it launches.

Application parfaite, sans bug. Jamais eu de souci. Le support est disponible et rapide. Je recommande!

tolle Unterstützung ! danke

Just got started today and needed some help with it, got support instantly to set everything up! Need to test it out a bit more but this far I'm satisified with the customer support and functions. :) Keep up the hard work!

Awesome customer service..Im running a trial right now but Im trusting this platform in anticipation of my preorder campaign. Highly recommended!!!!!

Gostei muito!

Working perfectly.

Fantastic support experience! Tanya was quick, clear, and genuinely helpful — she had my Notify Me button positioned perfectly within minutes. Really efficient team, highly recommend this app if you need reliable customer support.

Very good service for customization, easy and comfortably set up!

Suporte é muito bom! Respondem imediatamente e resolvem o problema.

Fantastic addition to the store integrates seamlessly and looks great. Easy to use and setup. Great Customer Support!

The app is easy to use, reliable, and provides a great overall experience. The support team is responsive, professional, and resolves issues quickly. Very satisfied with both the app and the customer service.

very helpful, thanks!

10/10 This app was clearly made with ease of use in mind, i had a notify me button on my site less than 5 minutes after i installed it. It felt so good to accomplish something so gratifying so fast, i was even able to match our weird font! And icing on the cake, customer support is live and only moments away, like i don't think i waited a whole minute, they assured me emails will be sent automatically and offered to help me customize them if i needed.

Straightforward and easy-to-use app for pre-orders, the support team is very helpful.

Excelente aplicacion. Ayuda a aumentar las ventas, y el soporte es muy bueno.

The app works great and is easy to use and well-organized. The back office is helpful and proactive. Definitely recommended.

Works well with our site, allows us to see what customers are waiting for. Emails go out when the product is available to converte to sales.

It is fully featured, and the free version works great. The support is great, the staff are very nice and proactively helped us optimize feature. Thank you!

buena orientación

I just was helped by Srajan who identified the issue quickly and helped me resolve it. The issue was not with the App but more with a feature of Shopify, but Srajan was able to help me identify and resolve it. Thanks guys - awesome job! Regards, Anand Director - More Than Party.

The app is great. In case of any issues, the support responds and resolves the issue swiftly.

Der 24/7 Support ist sehr wertvoll! Es. wird einem stets geholfen und Verbesserungsvorschläge gemacht und auch vom Team direkt umgesetzt. Danke!

Equipe de atendimento é muito prestativa, em especial a Samriddhi!

Amazing and quick customer service. 100% recommend for your store.

This app is great. I use it to keep a waiting list of customers who want to know when it's back in stock so I know who's interested. As soon as I update stock levels for that product in my shop, they get sent an email. I can see who's bought the product from the list. Super helpful when trying to gauge conversion stats. I purposefully waited a few months to really test it out before leaving a review. The back in stock feature works very well and as expected.

great customer service!!!! so thorough and helpful. highly recommend!

The team provided excellent support. They were responsive, professional, and resolved my issue quickly. I really appreciate their help. Keep up the great work!

Genial, un soporte de maravilla. Rápidos y soluciones efectivas

Excellent app! Does exactly what it says it will do. The support team is amazing and very helpful. They noticed that some of the app text wasn't very visible on my website's black background and they reached out to see if I wanted them to change it to a more visible color that would match my site's theme. They are proactive and very responsive. Highly recommended!

Great app, and amazing customer support

Absolutely brilliant support from Shashank. Excellent app!

Installed the app to experiment with restock alerts. The support team was super helpful and helped me move the button to its right location. We've had some positive reactions from our customers, looking forward to working more with this!

Muy atentos en todo

So far, it's working well, and there's a reasonable amount of mails with the free version which means there's no worries about capacity while you're evaluating it like some others. Seems reliable and simple, which is what most people actually want.

Really great communication and pays attention to details! Thank you

bonne app , je recommande

Active and responsive support team. This application has been consistently helpful with notifying us of our customers requests and is integral to our customer service!

Fantastic support, great app. Keep up the good work.

Hand on team always makes sure my experience/product pages are exactly as I envisioned

Really enjoying the app, excellent customer service, very available to help with any issues.

App is working great and the background support has been super, would recommend

Atendimento excelente. Recebi suporte de forma rápida, atenciosa e muito clara durante a configuração do aplicativo. A equipe me ajudou com a tradução para português, ajuste visual do botão, alinhamento da pré-venda e ainda explicou com paciência como usar os recursos de aviso de estoque e pré-venda. Fiquei muito satisfeito com a disponibilidade e o cuidado no atendimento. Além de resolverem tudo o que eu precisava, demonstraram interesse real em ajudar minha loja a vender melhor. Recomendo o aplicativo e o suporte da equipe. Atendimento nota 5 estrelas.

Very Good support team with rapid response They follow up your problem and solve it for you

This is the best app I have used for pre order and notify me when back in stock. Every time i need help the team is there for me within minutes. I cannot recomend this app enough i give them 100 stars out of 5. They are so lovely and easy to work with, the functions are all great, the whole process with this app is fantastic.