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Bily: Server‑Side Tracking

by Bily · launched

View in Shopify App Store ↗

Reviews (15)

★★★★★
Shopify

I am very dissapointed. There is a customer service more or less responsive, but the bugs and technical issues make impossible to use the app. I don't recommend.

All Season-Market · 15 days using the app
★★★★★
Shopify

Charged me even though i didn't make any sales. I requested support help to update my pixel, they replied that they were busy and would get back to me in a few days. It's been a month and they never got back to me. The onboarding process was painful, you feel like Philippe doesn't have time nor patience to help you and it makes you feel not welcomed.

Calmee.fr · About 1 month using the app
★★★★★
Shopify

It's really horrible to pay so much for an application only to have 404 errors and support that tells you "ah that's weird, it should work"

Lithos · 5 days using the app
★★★★★
Shopify

Several problems with this last update. Two weeks ago, the application disconnected from Facebook without realizing it, and my results had dropped considerably, and for three days now, no event has occurred 'posted on my Facebook manager account despite having configured my pixel on the app, and once again, my results have dropped a lot, and it's frustrating at this time of year ... I contacted support at About that, and for now, I have no answer

Kossby · 5 months using the app
★★★★★
Shopify

The app is not working for me . I tried reaching out to the support and no answer . The page is just blank when i open it Hi Iceonher! We have reviewed your shop and it appears that Pixl has been disconnected from your Facebook account because you have updated your password which reset the token. We have released several updates to prevent this in the future and are sorry that you had to experience it. Thank you for trying Pixl and sharing your feedback here, it truly helps us improve our products as you can see.

ICEONHER® · 20 days using the app