Bloomreach: Loomi AI

From a usability standpoint, it's very technical; you'll need to hire a technical consultant to develop the scenarios. Initially, during negotiations, they'll underestimate the number of processed events you actually need to lure you in with a lower investment. Once you're signed up, they'll insist you're far below the processed events you require. They even pushed us to upgrade six tiers above our initial quote. In terms of features, it's interesting.