Bob Go smart shipping solution

These people are a scam, they say your account is prepaid, then charge you for R1000s of rands in fees after the a few months have gone by. They cannot proof that the deliveries have been made, and then the block your account.

If you are on a Basic Shopify plan, the integration between Shopify & Uafrica is amazing, it's easy and simple and saves you from purchasing the more expensive plan as it allows you to save time when booking a courier to collect parcels - your addtional cost though is printing waybills unless you have the stickers/trackers provided by someone like the The Courier Guy. They are also able to offer you better pricing for courier charges due to large volumes. That's your 2 stars. The bad part is the courier companies they have chosen to align themselves with, where the service is pathetic and some do not take resonsibility in an event where your parcel goes missing, stolen or gets lost in order for you to see which companies provide LIMITED liability cover, you have to read their policies etc on their website. In other words, if ANYTHING goes wrong Uafrica takes no responsibility and neither do the courier companies who do not provide you with this limited liability cover. Think twice about choosing the cheaper courier companies as they give you the most problems namely: Internet Express & Skynet. Uafrica has a brilliant setup which makes shipping easy, but they fail us businesses by not stepping in when there are issues relating to courier companies and their service. I feel as the "middle man" they should act on it, and should have all courier companies align to a set Uafrica policy and procedures rather than the couriers own. This would allow all parties to have a fair chance when disputes arise regarding poor service, theft & loss.

Pros - User friendly and hugely convenient - Good set of couriers - Good customer support - No major glitches so far - Mostly fair pricing Con - Extremely high pricing for having more than 1 shipping location. Thank you for your review! Since early 2021 we offer an unlimited number of shipping locations on all of our plans. One of our team members will give you a call shortly to explain to you how it all works.

Uafrica is an absolute dream! Gives you the best courier pricing in SA and assists greatly in a seamless delivery solution for customers, keeping them updated automatically throughout the process!

I couldn't run my business without uAfrica. It takes out all the admin, saves me time and money and is very user friendly. Thank you :-)

Best App ever made. Such a time saver. Update: Been using the App for a few years now and its been a life saver. literally saves a salary. I have only had brilliant service from them. Couriers can let you down which is understandable. I don't feel this is Uafricas fault and they do assist with getting it sorted out. Fees do work out cheaper than using a courier directly. even if it was more expensive, it would be fine just because of the time I save not having to get quotes and fill in waybills.

uAfrica is fabulous! They have had a huge impact on our efficiency and service and they are a true partner - always feeding back to us if there are issues with any parcels. I would highly recommend them to anyone who wants to streamline their shipping. Their site is also very easy to connect to your Shopify store and very easy to use.

This app is incredibly user friendly! - Its so simple - choose your preferred shipper, fulfil, then print your waybill. The courier companies on the preferred list are efficient too!!

If there is one app that we've relied on since the early days of our business, it is uAfrica. It continues to be operationally essential. It works incredibly well, and the team at uAfrica is fantastic to work with. We highly recommend it!

This app automates the entire shipping process, adding new features all the time, leaving me with more time to do the FUN stuff in my business! Well done and can't wait to see what else you come up with!

Great product! Seamless integration and great functionality. A bit of a learning curve but simple enough once you have the hang of it

I wouldn't be able to run my business without Uafrica. Selling many small value items without integration and without waybills being automatically filled in with my customers delivery addresses would take way too much time to make my business feasible. Courier rates feeding through to my customers on the front end allow me to give the correct price to my customers depending on where they live. Because Uafrica are affiliated to a number of South African couriers, you have the option to choose the best priced courier for a specific route, potentially saving you money. I can't wait for international couriering to be offered so I can sell to other countries using their fulfilment - that might be the game changer for South African online stores. Their support is very helpful. One thing to remember is that Uafrica are a conduit that connects you to the courier without needing an account with the courier directly. They are not the courier. You pay Uafrica and nobody else. Being a client of Uafrica is like having potentially 3 to 5 different courier company accounts, depending on the destination of your packages. They will connect with the courier company directly if there are any issues but it will be faster to take up any issues directly with the courier first. I am very pleased with Uafrica and have no problem with referring people who want to run an online store and want to free up time to actually run their business and not worry and hassle with courier pricing and filling out of waybills either manually or electronically. There might be teething issues that you need to iron out when first integrating the app, but give it some time, you won't regret it. Super chuffed

We are using uAfrica for 3 years shipping our concentrate juices to our clients and competition winners. uAfrica is the best eCommerce tool built to streamline order fulfilment and shipping processes. It is so easy to work on the platform, generate quotes from multiple couriers and their support team is fast and efficient. You dont struggle to get hold of their support team! The app is user friendly and in this 3 years we could see it grow more and more and even BETTER everytime! Shipping with uAfrica feels like a breeze! Its saves us time and money! We can't wait to see what the future holds for uAfrica! Well done! Regards Team Magalies Citrus

uAfrica has made ecommerce so much easier for us as everything on our shopify website is integrated. Fullfillment of orders has never been easier. An excellent shipping app saving you time and money.

The combination of UAfrica and Shopify is super powerful. It really helps with saving costs over the long-term as it teaches you that each courier company has strengths and weaknesses and when to use them for what application. It's genius. The support from UAfrica in particular is reliable and efficient.

Great company to work with. Their communication between us and the dedicated couriers are great. On time payments as well.

This app is amazing to bring all my orders together and shipping with uAfrica is an amazing experience. better pricing, amazing aftersales sapport. I could not ask for a better shipping app.

I have been using Shopify for my online shop for just over 3 years. It is excellent software, very intuitive and easy to use. I love the fact that I can build and maintain my own store. The front-end is very user friendly and I have received many compliments for the ease of use and navigation of my online shop. I strongly recommend Shopify to any new entrepreneur that would like to start selling and get an online presence.

Always great service and very convenient syncing. Very happy to use them and probably wouldn't change at all.

uAfrica is a MUST for any e-commerce business in South Africa wishing to scale and streamline its logistical operations. It took us some time to make the change, ever since, our business increased over and over. The value this company brings to your business is priceless. We will never go back to the "old way" of doing logictics. Well done team uAfrica!!

I have had great all round service from uAfrica for the last few years that I have been using them. Thank you to the support staff for always responding in a timeous manner.

LOVE YOU GUYS! Please integrate internally shipping soon :( would be a game changer! But the local shipping option has been game changer for us :) thanks uAfrica!

Been using uAfrica for 3+years I love it, does everything I need to run an e-commerce business, with minimum admin. Support is awesome and staff super friendly www.zweep.co.za

Fantastic, reliable service provider! Extremely easy to use & understand. Not a single issue so far, as opposed to other courier services previously used! Would recommend to anyone! Thanks uAfrica!

Having spent over 20 years in product distribution, uAfrica multi-channel and shipping solution is a refreshing change from the old way of doing things. Simple to use, efficient and cost effective solution for online or conventional brick & mortar store shipping. Once you've used uAfrica, you'll wonder how you operated without it. There are a few minor issues which need to be addressed, such as having to hop between screens to see different information, when the information could easily be displayed on the same screen.

No accountability, we get pushed from uafrica to courier and both blame the other, if you are going to have companies that do your deliveries you need to be accountable.

I received such great support and service from Aubrey at uAfrica! Made this whole overwhelming experiencing so seemless. He was patient and calm and went through the steps slowly and made sure i understood. Happy to use Africa!!

Integration is easy and the app does what it needs to. The only thing required is for the app to handle overseas delivery as well. Spoken to all three the courier companies used by UAfrica and they all do overseas delivery, why not make this available, this will boost my sales.

The uAfrica app has made our lives at Action Gear much easier. It helps us to book the best priced courier automatically factoring in where the customer is located and the speed of delivery. The auto tracking updates keep the customer updated which in turn reduces follow up calls and keeps customers happier. The seamless integration with Shopify and Bid or Buy make things work as they should - easily. 5 star review from us.

We use uAfrica every day and are extremely pleased - this app makes life easy and saves us time and money. An essential app for any ecommerce store in South Africa. The support is efficient and very helpful. They continually offer improvements to the platform and are open to feedback. Highly recommended!

I have been using this App for few years and I am extremely happy with their service. My shipping process is a breeze and my customers are very happy with quick delivery and they are affordable. The support staff is always there to help with any challenges you might be facing. Thank you UAfrica team, you rock and keep up the good work

Super App, Making multichannel sales such a Breeze!. Thank you!

Since installing this app we have very quickly moved up to the highest membership level as the savings we have garnered in courier fees through its implication are MASSIVE! :-) We are saving thousands each month on courier costs by utilising the UAfrica shipping solution. Plus booking shipments and processing waybills is done in just a few easy clicks, the app imports all your waybill and shipping info from Shopify, plus it compares the rates of multiple couriers and you simply choose the cheapest one! We used to spend hours each day capturing waybill info and this now only takes a few seconds... ITS AMAZING!! :-) Thanks to the team for creating such a cool app! :-)

Thank you guys! Your app rocks. Now I can manage my Shopify and bidorbuy orders from one place and I can ship them quickly and easily AND automatically update my customers with their delivery status. Great app! Worth every cent.

I have been putting off installing this app for a few months now. I just assumed that it would be a painful and tedious process, man was I wrong! This app has to rank as one of the easiest to instal and implement - and I am not an IT person. Well done Team uAfrica! My life (or at least the inventory and order management part of it) just got MUCH easier.