VNest Gemini Shopping Feed
by 3328833 nova scotia limited · launched
View in Shopify App Store ↗Reviews (7)
Can't get any word from support despite multiple attempts through several channels. In "fixing" our non-existent robots.txt liquid file, the app prevents our Google Ads account and similar from crawling our site. Big non-no which prevented all ads from running. It also puts attribution data into our customer's Order Notes field, which is customer-facing in our email notifications and I suspect overwrites any note the customer puts there in our shopping cart.
Developer reply ·
Thank you for your feedback, You were right on both counts, and the support silence was our failure. Fixed since: AdsBot-Google and all ad/search crawlers are now permanently whitelisted and cannot be blocked by the app; robots.txt changes are additive with a preview and one-click revert; and order note writing has been removed completely, so nothing touches your customers' notes. Support is now answered within 24 hours at support@virtuenest.com. If you'd like to test it again, I'll handle your setup personally. — Yogesh, Founder
