Ecto ‑ Persistent Cart Sync
by Outis · launched
View in Shopify App Store ↗Reviews (30)
Highly recommended!! Clement the developer was very responsive and quickly resolved the issue I encountered. He even followed up to make sure everything was completely sorted out. I will definitely keep supporting this app!
Terrific support from the developer Clément. Ecto is an A+ addition for enterprise Shopify Plus stores looking for an improved cart solution. Can't recommend enough!
Casper nous sauve des ventes ! Appli fiable et très efficace. Je recommande vivement, et le support est très professionnel et réactif
Developer reply ·
Merci pour ce retour, ça fait vraiment plaisir à lire ! Ravi que Casper vous aide à sauver des ventes 😄 Clément
As a B2B company, we wanted shopping carts to be saved for 90 days instead of 30 days. We submitted a request to Casper, and after 5 days we received confirmation that this had been implemented. Our customers, who sometimes take several days to complete an order, are very satisfied that they can now continue working on their order across different devices.
Developer reply ·
Thanks so much for the review 😊 Requests like yours are exactly how Casper keeps evolving, so thank you again for taking the time to share your feedback. It’s always a pleasure to improve the experience for your customers with Casper! Clément.
We consistently have an excellent experience with this app’s support team. Anytime we run into an issue or have a question, we receive a response almost immediately. Every concern is resolved or answered within one business day without fail. Truly outstanding service and support—we couldn’t ask for better!
Developer reply ·
Thank you for the kind words, I really appreciate it! Glad to hear the support has met your expectations. Clément.
Responsive developer. Product works well and fills our needs.
Developer reply ·
Thanks so much for the review! I'm really glad to hear Casper is working well and helping your store. Clément.
This app has been great for our store! Our sales team loves the ability to review and edit carts for their accounts. Clement is also super helpful and speedy with helping to fix issues. (we have only had 1 issue). Highly recommend this app!
Developer reply ·
Thank you so much for your review, I really appreciate it! I’m very happy to hear that Casper is helping improve your store and supporting your team. That’s exactly what it’s built for. Thanks again for the recommendation 🙂 Clément
So far, not only is this app incredibly helpful, well designed, and easy to use, but support from Clément has been the fastest of any app we've installed to this point. If your business relies on a persistent cart, this is the app for you.
Developer reply ·
Thank you for the amazing feedback! Great to hear Casper’s been helpful. Clément.
I highly recommend the app. It also has great support, Clément is very quick to answer our questions, help us, consider suggestions for the roadmap, and implement them. We are very pleased with Casper.
Developer reply ·
Thank you so much for your kind words and recommendation! I'm really glad to hear that Casper is helping your team and that you’re happy with the support. Appreciate your trust and feedback! 😊
This app is the perfect solution for our customers who are placing large orders and spending several days building their cart over multiple devices. I had a few questions and Clément was very helpful and responsive in addressing those. Thank you!
Developer reply ·
Thanks a lot for your review! I’m really glad Casper helps your customers keep their carts synced across devices. Thanks for your trust! 😊
The app works really good! We suffered an incovenience and the customer support solve that really quickly! improving also their application. We are really happy that we can offer a better experience for our customers.
Developer reply ·
Really appreciate the feedback! It means a lot to know Casper’s helping you deliver a better experience :) Clément
App is working well - I had a little hiccup but I reached out to customer service and they replied in under a day, and were able to help out. Very friendly service- Definitely recommend.
This app is a game-changer - well-priced, incredibly effective, and solves a major shortcoming in Shopify’s native functionality. Since implementing it, we've seen a significant boost in customer satisfaction. Clément is highly responsive and has even implemented new features based on our feedback. Couldn't recommend it more - truly a 10/10 experience!
Developer reply ·
Thanks so much for the amazing feedback! Really glad Casper has been useful! And it’s been a pleasure collaborating on those improvements. Clément
Nice app, working as expected. Plus, we received quick and helpful support when dealing with a problem specific to used theme (Trade theme). Thanks Clément, nice work
A simple yet effective app for a very much needed feature that Shopify lacks, and keeps belittling as of today. Clément offered outstanding support and event took our feedback to improve the app, something bigger App developers usually don't do. A must have for any store in my opinion, from small to Plus ones.
The app works perfectly.And the customer service is so excellent!! Thank you Clément
Une application qui marche parfaitement, facile à activer, avec un support (français) toujours prêt à répondre à nos questions ! Excellent !
Developer reply ·
Merci beaucoup pour votre retour positif ! C'est un plaisir de vous aider à améliorer votre shop 😊 Clément.
Such a simple solution to such a silly Shopify limitation. Incredibly easy to install and get going. Carts are now syncing across multiple devices, including items with line item properties.
Works really well with our custom theme. The only thing is, cart line item properties don't get carried over across devices
Developer reply ·
Thanks for your review. Thank to your return we implemented the cart line item properties synchronisation. If it's work well for you don't hesitate to rate us five stars 😊 Regards, Clément.