← Apps

Dana: AI Chatbot & Assistant

by Ferasa Ai LTD · launched

View in Shopify App Store ↗

Reviews (5)

★★★★★
Shopify

This offers more than simple automated replies. It can help shoppers discover products, answer questions, check order information, and move toward checkout. I like the focus on making the conversation useful throughout the shopping journey rather than just answering basic enquiries.

Flora Fuse Beauty · 3 days using the app
★★★★★
Shopify

Dana makes it easy for my customers to check order statuses, discover relevant products, and add items to their carts. The recommendations feel helpful, and the experience is smooth from start to finish.

Glenzere · 3 days using the app
★★★★★
Shopify

Great AI chatbot for improving the customer shopping experience. Dana handles product questions, recommendations, discounts, and order tracking smoothly. The ability to hand conversations over to a human is also a nice feature.

Ultimate Leather · 3 days using the app
★★★★★
Shopify

Dana is a really useful AI assistant for Shopify stores. I like how it recommends products from the actual catalogue and lets customers select variants and add items to their cart directly from the chat. Simple and convenient.

Ziyai Store · 2 days using the app
★★★★★
Shopify

Really impressed with this app. It goes beyond being a basic AI chatbot—it actually takes action, from managing carts and orders to handling discounts and shipping issues. The fast responses, strong privacy approach, accurate catalogue grounding, and honest handling of unknown stock make it feel genuinely production-ready. Great work, especially for a solo-built app.

Smell Of Arabia · About 2 hours using the app