ECF: Contact Form Builder
View in Shopify App Store ↗Reviews (42)
Thanks for helping out. Good customer care service
ECF is an excellent App that has helped us gather user data for numerous projects. The customer support team is also very responsive and always quick to assist.
Really nice app and the customer support has been over and above. Thank you!
The tool is intuitive to use. The forms fulfilled exactly what we were looking for. The customer support and developers were extremely helpful, responsive, and quickly resolved an issue we had.
This app is incredibly user-friendly, with outstanding support and excellent service!
I recommend this app for anyone who wants a detailed form for their customers. I was having trouble and someone instantly responded me and helped me. They were very kind and patient!
Excellent app - set up and intergration is straight forward and the customer support is responsive. Definately recommend.
5 star service and app! We've been using ECF's form builder for some time and no problems at all. Easy setup and integrates nicely on the page to blend in with your theme and branding. Their support team is friendly and really helpful. Would certainly recommend!
Absolutely thrilled with the ECF Form Builder app for our Shopify store! The user-friendly interface makes creating custom forms a breeze, and the variety of templates caters to our diverse needs. The app seamlessly integrates, and we've experienced a significant improvement in customer engagement. What truly sets this app apart is the exceptional customer service. The support team is not only responsive but goes above and beyond to assist with any queries or customization needs. Highly recommend this app for its functionality and the outstanding service that accompanies it!
Day 1 of using app, I have to say, very pleased and impressed. I needed a contact form that allows customer messages to be routed between 5 different emails depending on the subject. This offers that at the base level, and the base paid subscription is extremely reasonably priced. The Devs even did custom coding for me free of charge to get the contact form to match the width of the rest of my pages, which is amazing, and I was in contact with an agent almost immediately at 8pm Christmas night. WOW!
The support is great and the form builder allows a lot of different features and functions. I am happy to recommend the app...
This app and support is top notch! Always quick to respond and extremely helpful, fixes any issues you may have in a timely manner.
Great plugin that does exactly what we need and more. Support was very helpful in guiding set-up. A+
Amazing app - The interface is among the most user-friendly I've encountered. There are some extremely useful customization options for forms, and integration is flawless. The support knowledgeable and very responsive, and from our experience appears to be available 24/7, which is a really appreciated. The pricing structure offers great value for money with the middle tier permitting unlimited submissions. Thank you, Carl
This is app is user-friendly and easy to customise. Support team Chirag Patel is patience and very friendly to guide us how to customise the form. One suggestion is that if your team can provide a customization onthank you email subject with count down function would be even more nice. Highly recommend this app! We appreciate you taking the time to let us know about your experience! If there’s anything else we can help you with, please let us know.
This app is really doing the job! Easy to use with a lot of functions. Chirag at the support team is great and have help me style the forms with custom CSS / layout customizations. Fast response, great understanding about my issue and super service minded! Can really recomend this app if you want nice and trustforthy forms on your web! Thank you so much for your 5-star review! We will share this with the store team to let them know to keep up the amazing work.
Customer Service excellent! Chirag was professional very patient walking me through the problem. Problem resolved!
Amazing support service! Chirag created a custom code for me and integrated to my stores theme beautifully! Thank you
Fantastic customer service. Quick response to technical issues. Easy to use. Able to direct queries to different e-mails depending on the different categories of enquiries (i.e. jobs, shipment tracking issues)
Rakshit was very helpful. He managed to help me in a short period of time. It's not the first one who's taking me through proccesses. They have a great team!
An easy to use way to build custom forms for your shopify pages. The support was amazing. We contacted and got an instant response to our query and the team worked with us for over an hour. Top job guys, highly recommend.
Really great contact form that is lean and fast. The support around the form is also excellent. Thank you Rakshit!
Just started using this to build out forms and came across an issue I could not resolve. Tech responded right away through chat and helped me resolve the issue - top tip, when adding options, do not use the enter key on your number pad :) So far very easy to use!
App is very simple to use. I just needed to add an extra form. Within minutes it was done. Easy as pie. Implementing it also seems very easy but I opted for a bit of help which was also done in literally less than two minutes. Thanks guys for making life easy.
High quality of customer support. Many Thanks................................................................
Ottimo servizio clienti, estremamente competente e disponibile. Mi hanno aiutato a configurare un modulo estremamente complesso con moltissime variabili correggendolo nelle sue criticità e anche dandomi dei consigli di fruibilità estremamente intelligenti! Ottima applicazione e fantastico servizio clienti.
The chat support feature great. When I had an issue and question about the form - I was able to quickly speak to someone from their team. It is a very easy app to use! I am able to create a form and make edits quickly. Harmish and Chirag were very helpful. We are incredibly grateful that you took the time out to leave us a 5-Star review.
Very happy with the quick customer service, I worked with Chirag Patel and he helped me get the formatting correct. The form customization is very good, with logic flows too. I only had trouble because the form stretched across the full width and I wanted it to match the rest of my website that wasn't full width. Chirag was quick and efficient to resolve this!
Great customer service. My issue was handled swiftly. Chirag was overly exceptional with helping me. Thank you again.
Excellent support and quick responses from Chirag! He knows exactly what you need and was very helpful in getting our contact form up and running. The best features of this app are the ability to enable reCAPTCHA and multiple email recipients based on selections. Overall, highly recommended!
Easy to set up. Received tech help to embed in appropriate page. All sorted within minutes. Definitely recommend giving this app a go!
These forms work great! Highly customizable, clean, and responsive. When I needed help setting up the forms, their support team replied lightning-fast via online chat and helped solve a massive task within minutes ( That was honestly amazing!) I would like to give kudos to Chirag Patel for being friendly, patient, and super-helpful. We have tried many other forms with more reviews and users but none of them had the same functionality or the same level of customer support. Absolutely amazing! Thank you, team! We are so grateful for your kind words. Thank you for your time and for sharing your review with us and the community. We are glad to hear that you are contented. Our full team is elated with your words.
Since I am a very satisfied user of the app, I used the same app for my 2nd shop. But now with more updates from developer, these made the app more powerful and flexible. Customer service was so helpful because I had some customization requests to tailor fit the requirements and results.
First, it looked too simple. But once its running, I realized that it was how I wanted it to be. Simple and easy to manage yet complete with the functions needed. It has the flexibility to customize the forms and results. Also, their customer service responses are fast and very friendly. We are overjoyed to hear that you are very happy with our App and Service. Thank you so much for your kind words.
I have been looking for an app that will allow me to add data validation. And this app is perfect! it has all the flexibility I need. Their customer service is top! Never made me wait for an hour to get a response. It is good to know that you are satisfied with our service and Prompt support team. Your feedback made our day :)
This app is great for embedding multiple custom forms! It doesn't have any glitchy issues and works great. The customer service is also very helpful. I had a specific request and they were able to work with the app to accommodate what I needed. Overall, would recommend!
We used this app. But then we realized it redirects users to malware / virus sites. it was hard to notice as it only happens once per device. DO NOT USE THIS APP Thank you for your review and we sincerely apologize for the inconvenience. Your reported problem occurred after the app upgrade and we RESOLVED issue within hour by doing code audit. We have replied your email confirming the same and you check Google Transparency Report that says "No Unsafe Content Found". We took the feedback of other Users and they acknowledged the same that issue RESOLVED and 100% SAFE to use this App. Cheers!
I use this app since two months. It is really great app. For builder with drag and drop feature. Create a form using form builder and paste the HTML code on a page that's it. After form submit there is an option to send an email to the user who submits the form is really good. In addition, there is a Klaviyo integration with form so directly adds the data on the Klaviyo list. Highly recommended due to its best service and functionality.
Looks very clean. But works not enough for me. Placeholders cannot save any text. Type areas also cannot save any changes. Required check box as the same. I'm so disappointed in this APP. Hope it will be change better in the future. Hello there, Thank you for sharing your reviews/issues, We appreciate your feedback. We continue update on this APP and trying to do best. We have fixed the issue what you had faced due to different language placeholder. Let me know if I can help with anything else. Feel free to contact us on sid@cirklestudio.co whenever as we are always standing by to help.
