Nova: GDPR Cookie Consent
by Nova Apps · launched
View in Shopify App Store ↗Reviews (840)
*STOP* Don't waste your time. This app is free, but is NOT Google GCM V2 compliant. So using it doesx not help you ANYTHING here in the EU. If you need a GDPR cookie consent tool - this is the one to skip and not consider sinceit's useless. Best regards, Agnes
Developer reply ·
Hi there, I've read your recent feedback about our app, and I'm truly sorry for any inconvenience you may have faced. However, it seems that there might be a misunderstanding regarding our app's compliance with Google Consent Mode (GCM V2) based on your previous interaction with our chat support. I want to clarify that our app is indeed compliant with Google Consent Mode (GCM V2). However, we were simply trying to explain that it's important to note that using our app alone does not automatically ensure full compliance with GDPR as there certain guidelines that you need to follow and fulfill on your own such as having the right settings in Shopify and crafting/displaying your own privacy and GDPR policy pages. I have sent you an email discussing this in further detail. So, please feel free to discuss this further with us as we're more than happy to help. We hope to hear back from you soon. Cheers, Lester
Had to uninstall as is requesting an endpoint that requires a commercial licence. Failed to load resource: the server responded with a status of 403 () cookie_consent.js?13:1 The service[0] (//json.geoiplookup.io) responded with the following error Error: Error [UNKNOWN]: Commerical use detected. Contact administrator at admin@octolus.net. at s (cookie_consent.js?13:1) at Object.callback (cookie_consent.js?13:1) at i.runServiceCallback (cookie_consent.js?13:1) at cookie_consent.js?13:1 at XMLHttpRequest.s.onreadystatechange (cookie_consent.js?13:1)
It doesn't work. Impossible to finish the download.. This was recommended on youtube by a nice blogger. I Don't understand the bug!
Company refuses to provide support. I have checked the option "Show banner just for EU countries" but we are still seeing the banner in the US on multiple computers and devices. That option is clearly not working. Response I got requesting support - "with over 100,000 users of our free apps we can only provide help documentation support" So app doesn't work as advertised and company refuses to provide support. Would give zero stars if I could.
Funktioniert gar noch nicht, muss eine Bewertung abgeben bevor es fertig installiert ist, sonst lässt es sich gar nicht installieren....
Worked well for a while but today our site has crashed with significant loss of sales. Shopify support recommended an uninstall due to known issues with this app. Until it is fixed I would avoid :(
This option should be available after the app installed
This plugin broke our site. Caused all product pages to freeze and we had no sales for 2 hours. Thanks to this POS free app. Thanks guys!
Installation was stuck at 33% for over 24 hours. Their help documents say that it doesn't need to show 100%, but I couldn't get the banner to show up on my site. I tried installing it again with the same result. Other reviewers mentioned that email support is only available for paid apps, so as this is a free app, there doesn't seem to be any point to contact the developer.
It doesn't seem to work. only pops up when it feels like it
On desktop browsers, the bar does not disappear when you click to dismiss it. On mobile it works fine. I would have given it three stars since it works on mobile, but the complete lack of customer support bumps this down to one star. Furthermore, this issue is not addressed in any of their documentation. If you have a problem with this app, you're completely on your own. I contacted the app developer and received the following auto-response: "Hi there, Thanks for the email! Unfortunately this is an auto-reply as the app only comes with help site support :( As a business yourselves, I hope you understand that with over 100,000 users of our free apps we can only provide email support for paid customers. Please check out our Help Center for answers to our most frequently asked questions. Thanks again, The Booster Apps Team"
Very nice and easy to use, except that is not working (showing on website)
Doesn't work for me i'm being forwarded to a blank page. You get an automated email saying they don't respond to this support you have to contact them through the app, the app forwards you here for support!
One hour, still installing app to 66%.... After full installation, if ever, shall leave true opinion if it works.
App shows indications of working, but does not make it past the apparently mandatory review part of the config, and a request for help to the designated email address comes back with an auto-response: --- Unfortunately this is an auto-reply as the app only comes with help site support :( As a business yourselves, I hope you understand that with over 100,000 users of our free apps we can only provide email support for paid customers. Please check out our Help Center for answers to our most frequently asked questions. --- And the Help Center link goes to a help site that doesn't even have a page for this app. As a business owner myself, I know that there's a ratings penalty for shipping an app in this condition.
