EZ Preorder & Back In Stock
by Casual Ecommerce Apps · launched
View in Shopify App Store ↗Reviews (154)
removing existing preorders dosent work, i have to manually delete the tag.
Developer reply ·
Hello, We noticed you said you left this review by mistake and meant for it to be a support inquiry. Would you mind removing this review since we're in contact with you currently via support?
**ONLY SUITABLE FOR 20 Variants** I was really excited when I paid and installed the app but unfortunately it only allows 20 variants, even in the paid versions. As I run a clothing brand, this did not suit my needs. I have over 80 variants on some styles.
Developer reply ·
Yes currently the app is limited to 20 variants per products due to performance limitations. We do mention this in the FAQ section of the app. We have sent you app credits to offset the subscription charge. We're sorry the app cannot service your current store requirements.
Support - Bitte um Hilfe !! App macht eigentlich einen guten Eindruck. Sieht gut aus. Leider funktioniert, trotz Unlimited Paket der Bulk für Artikel nicht. Da auch das Helpcenter dieser App nicht zu klicken ist, bitte ich um Hilfe auf diesem Weg. Ich brauche über 3000 Artikel mit Varianten in der Productlist, aber es geht nicht über die Bulk Funktion. Bitte um Hilfe !!
Developer reply ·
Hello, unfortunately the app cannot currently handle 3000 products. The current performance capacity for the app is around 600 products on the preorder list at once. We hope to be able to raise this limit in the future. We have sent you app credits to offset the subscription charge since the app cannot currently meet your requirements.
The supporting team never answer to the email, I have reinstalled the app and again it asked me to pay.
Developer reply ·
We replied to your support request email immediately. We also sent you a $10 app credit to offset the charge immediately as well. When you uninstall an app the subscription automatically cancels so when you reinstall you have to reselect a plan this is the case with all apps.
I liked how simple this app was to set up but seems to be missing some functionality. As it worked for the first product variant that opens when you select the product but didn't show for other product variations and vanished when you reselected the initial variation, even though I set it up to work the same for all variations.
Developer reply ·
In this case this means that the app needs some extra custom setup to work with your specific theme. This is the case with some themes, especially older ones. We have no history of you reaching out to support for help with this additional setup.
